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General Manager
Tunkhannock, PA

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Hampton Inn Tunkhannock

General Manager

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Job Description

Join Our Team! We are seeking an experienced, results-driven General Manager to lead our property with a focus on exceptional guest experiences, team development, and operational excellence. The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and is committed to delivering outstanding service. Key Responsibilities Oversee all aspects of daily hotel operations, including Front Desk, Housekeeping, Maintenance, and Guest Services. Ensure exceptional guest satisfaction by maintaining high service standards and promptly resolving guest concerns. Recruit, train, coach, and develop a high-performing team while fostering a positive workplace culture. Implement revenue management strategies to maximize occupancy and average daily rate (ADR). Ensure compliance with brand standards, company policies, and all local, state, and federal regulations. Monitor property appearance, cleanliness, safety, and maintenance to ensure a welcoming environment. Build strong relationships with guests, employees, vendors, and community partners. Lead by example, promoting teamwork, accountability, and exceptional customer service. Coordinate with sales and marketing teams to drive business growth and increase occupancy. Perform additional duties as needed to support successful hotel operations. Qualifications Excellent leadership, communication, and organizational skills. Proven ability to lead, motivate, and develop teams. Exceptional problem-solving and decision-making abilities. Flexible schedule, including evenings, weekends, and holidays as business needs require. Compensation & Benefits Paid time off (PTO) Health, dental, and vision insurance 401(k) with company match Employee hotel discounts Professional development and advancement opportunities Supportive team environment Why Join Us? If you're passionate about hospitality, enjoy leading teams, and are committed to creating memorable guest experiences, we'd love to hear from you. Join a company that values leadership, team work and guest satisfaction. Apply today and help lead our hotel to continued success!
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance