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Luxury Transportation Operations & Reservations Specialist Boston Corporate Coach Altamonte Springs, FL Job Details Full-time $20 - $25 an hour 11 hours ago Benefits 401(k) 401(k) matching Flexible schedule Retirement plan Qualifications Guest reservation booking Dispatching Attention to detail Limousine Aviation Full Job Description Boston Corporate Coach™ is a worldwide executive transportation company providing chauffeured transportation for corporate travelers, executives, private aviation clients, travel professionals, meetings and events throughout the United States and internationally. We are looking for an experienced, highly detail-oriented professional to join our Maitland, FL office . This is a full-time, 100% in-office position. This is not a remote or hybrid role. What You'll Do This position combines reservations, customer service and transportation operations. You will help coordinate executive transportation from the initial reservation through completion of the trip.

Responsibilities include:

Answering incoming reservation and customer-service calls Creating, reviewing and modifying transportation reservations Responding professionally to client emails Coordinating airports, FBOs, hotels, offices and other pickup locations Monitoring commercial and private flight information Communicating with chauffeurs and transportation partners Coordinating affiliate transportation throughout the U.S. and internationally Monitoring upcoming and active reservations Handling schedule changes, delays and last-minute client requests Reviewing reservations for missing or incorrect information Providing confirmations, receipts and trip information Documenting reservation and client information accurately Identifying and resolving potential service issues before they affect the client Managing multiple calls, emails, reservations and operational tasks simultaneously Who We're Looking For This is not an entry-level customer service position. We are looking for candidates with professional experience in reservations, dispatch, transportation operations, travel, aviation, hospitality, logistics or another fast-paced service environment where accuracy matters. Experience in any of the following is especially valuable: Chauffeured transportation, limousine or black-car service Transportation dispatch or operations Corporate or leisure travel Airline or airport operations Private aviation or FBO operations Luxury hotels or hospitality High-volume reservations Logistics or scheduling Limo Anywhere experience is a major plus. What It Takes to Succeed Here Our clients include executives, corporate travelers and other individuals whose schedules frequently involve flights, meetings and time-sensitive transportation. Small details matter. A wrong date, pickup time, airport, flight number, address or passenger detail can create a significant service failure. We need someone who checks their work, catches inconsistencies and takes ownership of getting things right.

The right candidate will be:

Extremely detail-oriented and organized Reliable and punctual Professional and confident on the telephone A strong written communicator Comfortable communicating with executive and corporate clients Able to multitask without sacrificing accuracy Calm and resourceful when plans change Comfortable making decisions and solving problems Proficient with computers, email and web-based software Able to prioritize multiple time-sensitive responsibilities Someone who takes ownership rather than waiting to be told what to do next About Boston Corporate Coach™ Boston Corporate Coach™ provides professional chauffeured transportation in 680+ cities across 27+ countries . We serve corporate travelers, executives, private aviation clients, travel professionals, meetings, events and roadshows. Our clients rely on us to manage the details and deliver consistently professional service. We are looking for someone who takes that responsibility seriously and wants to become an important part of our operations team.

Location:

Maitland, FL Position:

Full-Time Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 - 50.0 per week

Benefits:

401(k) 401(k) matching Flexible schedule Retirement plan

Work Location:

In person