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Now viewing: Director of Brand & Operations
SD
Silks Design
Director of Brand & Operations
Job Description
Silks Design is seeking an experienced Director of Brand & Operations to lead the day-to-day execution and operations of our growing e-commerce brand. Working directly with the Founder & CEO, this individual will serve as a key member of the leadership team and play an integral role in scaling the business. The Director of Brand & Operations will oversee cross-functional execution across product launches, inventory and production planning, warehouse and fulfillment operations, marketing initiatives, team management, and internal processes. This role is responsible for translating the Founder's strategic and creative vision into clear priorities, timelines, and execution across the organization. The ideal candidate is a strong operator and leader who can anticipate needs, solve problems independently, hold teams accountable, and ensure projects move from concept through completion. We are looking for someone who combines strong operational discipline with an understanding of brand and customer experience and who is excited to help build the infrastructure, team, and processes required for Silks Design's next stage of growth. Experience & Qualifications
- 5+ years of experience in e-commerce, retail, consumer products, brand operations, or a related field, including 2+ years in a management or leadership role.
- Proven experience managing operations and teams for a growing consumer or e-commerce brand.
- Strong understanding of e-commerce operations, product launches, inventory, fulfillment, and customer experience.
- Experience managing cross-functional projects and building systems that improve efficiency.
- Comfortable working directly with founders or executive leadership and turning vision into action.
- Strong project management, communication, problem-solving, and decision-making skills.
- Shopify or direct-to-consumer e-commerce experience strongly preferred.
- Experience with apparel, fashion, lifestyle, or consumer brands is a plus.
- Comfortable working independently in a fast-paced environment.