Find & Apply For Operations Manager / Supervisor Jobs in City of Industry, California

Store Operations & General Manager

AOETO USA INC

City of Industry, CA Job Details Full-time | Contract $65,000 - $80,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Customer communication English Organizational skills Beauty & cosmetics sales Appointment scheduling Med spa experience Full Job Description Position Overview We are seeking a hands-on and highly organized Store Operations & General Manager to oversee the day-to-day operations, team performance, client experience, and revenue growth of our skincare business in Los Angeles. This is a broad operational leadership role. The ideal candidate is not simply an administrative manager. We are looking for someone who can manage people, improve processes, monitor sales performance, maintain operational standards, and actively contribute to business growth. Key ResponsibilitiesStore Operations Oversee daily store operations and workflow Ensure smooth execution of appointments, client check-in, treatments, sales, and checkout Manage team scheduling, attendance, and staffing coverage Maintain store cleanliness, presentation, equipment standards, and operational readiness Resolve day-to-day operational issues and client concerns Team Management Manage sales consultants, estheticians, and other store team members Support recruiting, onboarding, training, and employee development Establish and track team KPIs Monitor service quality, sales performance, and employee productivity Create clear workflows, responsibilities, and accountability standards Coach team members to improve client service and sales performance Sales & Client Management Track daily, weekly, and monthly store sales performance Monitor key metrics including average transaction value, conversion rate, client retention, membership sales, and repeat visits Support the development of sales targets and incentive programs Oversee CRM usage and client follow-up processes Build and maintain relationships with VIP and high-value clients Identify opportunities to improve client retention and lifetime value Inventory & Administration Manage skincare product, treatment supply, and operational inventory Conduct inventory counts and manage replenishment Monitor shrinkage, waste, and product usage Coordinate basic purchasing and vendor communication Maintain operating reports, sales reports, and internal records Support finance, HR, payroll, and management-related administrative needs Marketing & Business Growth Support in-store events, client events, local marketing, and brand activations Coordinate with social media, influencer, and community marketing efforts Monitor local competitors and client feedback Recommend operational and commercial improvements based on performance data Qualifications 2+ years of management experience in retail, skincare, beauty, spa, med spa, hospitality, or another service-based business preferred Previous team leadership and store operations experience Strong problem-solving and execution skills Comfortable working with sales and performance data Excellent customer service and communication skills Strong organizational and multitasking ability Proactive and able to work independently Familiarity with Google Workspace, Microsoft Office, CRM, POS, and appointment systems Availability to work weekends when required by business needs Preferred Qualifications Experience in skincare, beauty, spa, or luxury service businesses Sales management experience Bilingual English and Mandarin preferred Recruiting, onboarding, and training experience Inventory, purchasing, or vendor management experience

Compensation & Growth Base Salary:

$65,000-$80,000 per year, depending on experience Performance-based bonus Employee product and service benefits Training and professional development Potential growth into Area Manager or Operations Manager roles as the business expands We are looking for someone who can do more than maintain operations. The right candidate should be able to identify problems, improve systems, develop the team, and help drive sustainable business growth.

Pay:

$65,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person