Find & Apply For Operations Manager / Supervisor Jobs in Signal Hill, California

Service Operations Manager JDE Construction Inc - 3.7 Signal Hill, CA Job Details Full-time $110,000 a year 6 hours ago Benefits Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Managing maintenance teams Customer communication Team supervision Managing teams in a customer support role Coaching Team development Key Performance Indicators Supervising experience Leading team collaboration initiatives Business operations Team motivation (leadership skill) General management Team building

Full Job Description Service Operations Manager Salary:

$110,000 per year

Location:

On-Site in Signal Hill, CA About Us JDE Construction is a general contractor based in Signal Hill, CA, proudly serving the restaurant and retail industry across the Western United States. We specialize in facility maintenance and tenant improvements for some of the largest and most recognizable restaurant brands. We take our work seriously, but we also believe you can work hard, have fun, and enjoy the people you work with. We stay consistently busy, continue to grow, and are excited to welcome another great leader to our team! Love Leading a Service Team? You Might Love It Here. Are you a Service Manager who loves seeing your team succeed, knows how to keep things moving on a busy day, and genuinely enjoys taking care of customers? We'd love to meet you! We're looking for a Service Operations Manager to lead our Facilities Service Team and bring great leadership, fresh ideas, and positive energy to the department. Your background doesn't have to look exactly like ours. If you've successfully led a team in field service, facilities, maintenance, construction, dispatch, restaurant/retail service, or another fast-paced service environment, your experience could be a great fit. We're looking for a leader people want to work with and work for — someone who can coach, motivate, hold their team accountable, and jump in with a "We've got this!" attitude when things get busy. What You'll Get to Own Lead, coach, and develop a team of approximately 12 employees. Keep daily service operations, work orders, and priorities moving. Balance workloads and help your team stay focused when priorities shift. Keep the team on track with client SLAs and KPIs. Handle client escalations and turn challenges into solutions. Build strong relationships with clients, technicians, vendors, and subcontractors. Recruit, interview, and help build your own team in partnership with HR. Monitor service quality, communication, documentation, and follow-through. Help resolve billing and invoice discrepancies when needed. Bring new ideas to the table and improve processes, workflows, and service standards. Celebrate the wins, coach through the challenges, and help your people grow. You'll Probably Love This Role If... You genuinely enjoy leading people and building strong teams. You have 3-5+ years of service operations or related experience. You have 2+ years of leadership or supervisory experience preferred. You're organized, approachable, and a strong communicator. You can prioritize when everything suddenly feels like Priority #1. You're comfortable coaching your team while also holding people accountable. You believe great customer service starts with communication and follow-through. You're a natural problem solver who focuses on finding solutions. You enjoy a fast-paced environment and can adapt when the day doesn't go exactly as planned. You want to be somewhere your ideas, experience, and leadership can make an impact. Experience with ServiceChannel, Corrigo, Ecotrak, CMMS, dispatch, or work-order management systems is a plus — but don't let that stop you from applying! Why JDE? At JDE, great service starts with great people. We work hard, move fast, support each other, and take pride in delivering for our clients. We're looking for someone who wants to do more than simply manage a department — we want a leader who is excited to develop people, strengthen the team, improve operations, and grow with us. You'll have the opportunity to bring your own leadership style, experience, and ideas to the table while making a real impact on the team you lead. Sound Like Your Kind of Role? You don't have to check every single box. If you know how to lead a service team, take care of customers, solve problems, and keep things moving, we want to hear from you. Bring your experience. Bring your ideas. Bring your leadership. Come grow with JDE — we'd love to meet you!

Benefits:

401(k) 401(k) matching Dental insurance Vision insurance

Experience:

Service Operations :

3 years (Required) Leading and Coaching a

Service Team:

3 years (Required)

Managing High-Volume Service Requests:

3 years (Required)

Managing Technicians and Vendors:

3 years (Required)

Managing KPIs and Service Performance:

3 years (Required)