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Operations Manager / Supervisor
Sumterville, FL
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VETERANS PREFERENCE
General Purpose of Job Oversees the company's operational technology portfolio and ensures alignment with the technology roadmap. Manages deployment and optimization of OT platforms, including GIS, DERMS, OMS, and AMI. Builds and maintains vendor relationships, negotiates contracts, and ensures that OT systems support modernization, distributed energy integration, and reliable, real-time utility operations. Essential Duties and Responsibilities This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative. Operational Technology Leadership & Modernization
Manage and SECO's operational technology roadmap across GIS, DERMS, OMS, and AMI.
Oversee vendor relationships, contracts, and performance across multiple technology platforms.
Coordinate system upgrades, integrations, and replacements to align with modernization goals.
Ensure interoperability of OT platforms to support ADMS and DER integration.
Collaborate with operations, engineering, and IT teams to deliver reliable, secure, and scalable OT solutions.
Promotes common technical approaches and solutions for OT infrastructure while coordinating with various internal (particularly IT) and external stakeholders. Technology Roadmap Execution & Project Management
Lead planning and execution of the company's multi-year Operational Technology roadmap.
Oversee charters, schedules, budgets, and risk registers for Operational technology initiatives.
Coordinate cross-departmental teams to deliver projects on time and within scope.
Apply PMP/Agile methods to manage large capital projects and smaller pilots.
Track milestones and report performance to leadership and stakeholders. Budgeting & Financial Stewardship
Develop and manage annual budgets for GIS, DERMS, OMS, AMI, and related systems.
Monitor and control project expenditures to reduce variance from forecasts.
Conduct ROI and cost-benefit analyses for technology investments.
Support long-range capital and O&M planning tied to grid modernization goals.
Deliver regular budget updates and justifications to senior leadership. Vendor & Contract Management
Build and maintain relationships with vendors and technology partners.
Negotiate contracts and oversee licensing and service agreements.
Monitor vendor performance against SLAs and escalate issues as needed.
Evaluate vendor proposals and recommend best-fit solutions for the company.
Ensure vendor compliance with cybersecurity, interoperability, and regulatory standards. System Integration, Reliability, Security & Data Management
Oversee integration of OT platforms (GIS, DERMS, OMS, AMI) with enterprise systems.
Ensure interoperability to support ADMS and DERMS deployment.
Establish standards for reliability, system uptime, and data governance.
Improve accuracy, quality, and accessibility of operational data for analytics.
Leverage analytics to drive outage reduction, DER optimization, and operational intelligence. Innovation & Continuous Improvement
Identify emerging OT technologies with potential value for the company.
Pilot and evaluate solutions that enhance grid reliability and renewable integration.
Promote process improvements that streamline operations.
Benchmark OT capabilities against industry peers and best practices.
Encourage a culture of continuous learning and innovation across teams. Core Competencies
Safety :
Follows safety procedures diligently, identifies potential hazards, and takes appropriate action to maintain a safe working environment.
Member Commitment :
Provides exceptional service to members, actively listening to their needs and ensuring their satisfaction.
Honesty & Integrity :
Acts with honesty and integrity in all tasks, maintaining transparency and ethical standards.
Work Ethic:
Demonstrates a work ethic by consistently meeting deadlines and achieving high performance in all tasks.
Inclusive Culture:
Contributes to an inclusive culture by respecting and valuing diverse perspectives and collaborating effectively with all team members.
Accountability:
Takes responsibility for their actions and decisions, ensuring they meet commitments and deliver high-quality work.
Teamwork:
Works collaboratively with team members, sharing information and supporting collective goals.