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Strategic Account Manager, Cruise Partners WorldVia Roswell, GA Job Details Full-time 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off 401(k) 4% Match Vision insurance 401(k) matching Life insurance Qualifications Contract dispute resolution Communication with suppliers Managing customer accounts Contract review Sales contract management Event planning project management Account development Client relationship development Procurement contract management Relationship management Negotiating purchasing contracts Travel industry Collaboration with legal team Full Job Description The Strategic Account Manager, Cruise Partners owns WorldVia's top-tier cruise-line relationships. This role is the single point of contact for each cruise-line partner, replacing today's pattern of requests across multiple staff. The manager leads contract renewals, amendments, and co-op marketing negotiations, keeping cruise-side deals moving with clear, consistent ownership. Requirements Own the relationship strategy and day-to-day management for WorldVia's top-tier cruise-line partners. Lead contract renewals and amendments with cruise suppliers, including coordinating internal sign-off and legal review. Negotiate co-op marketing agreements and funding commitments with cruise-line partners. Serve as the single point of contact for each strategic cruise-line account including; Conducting periodic business and marketing reviews with these partners to ensure WorldVia is aligned with their strategic focus in an effort to maximize revenue. Formulate an annual Marketing and Events plan and ensure execution of same with Events and Marketing teams. Track every open cruise-line negotiation, dispute, or ask (contract, marketing, booking-transfer, or otherwise) and drive it to resolution. Coordinate with the Group Cruise Sales Manager to ensure group strategy and account-level relationship strategy stay aligned. Ability to travel up to 30%. Qualifications 5+ years of experience in partner relations, account management, or supplier negotiation within the cruise or broader travel industry. Established relationships with, or demonstrated ability to build relationships with, major cruise-line group and sales desks. Demonstrated experience negotiating contracts and co-op marketing agreements. Strong organizational skills; able to manage several concurrent, high-value negotiations without letting any one thread go stale. Strong written and verbal communication skills; able to represent partner needs credibly in front of senior leadership. Benefits What We Offer Competitive salary and performance-based bonuses Employer-Sponsored Medical and Dental Insurance with Employee Contribution Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance) Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance) 401k with up to 4% Company Match Paid Time Off + Company Holidays Additional Time Off for Your Birthday and Work Anniversary Discount Travel Program Opportunities for professional development and career growth Travel industry perks and discounts Collaborative and innovative work environment Equal Opportunity & E-Verify Statement WorldVia is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. WorldVia participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.