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Now viewing: Winery Operations Manager
SR
Split Rail Winery
Winery Operations Manager
Job Description
Split Rail is a small urban winery making serious wine without taking ourselves too seriously. We're looking for an experienced hospitality leader to run the day-to-day operation, lead our team, and become the person who keeps the many moving pieces of a small winery pointed in the same direction.
This is not simply a tasting room manager position. The right person will oversee staff, scheduling, customer experience, private events, wine club operations, vendors, inventory, and the endless assortment of small operational details that keep a winery humming.
We care more about leadership, judgment, organization, and ownership mentality than whether you can recite every sub-AVA in Burgundy.
What you'll own:
Lead, coach, and support a small tasting room and hospitality teamBuild schedules and manage staffing, coverage, time-off requests, and call-outsSet expectations and hold staff accountable while maintaining a positive team cultureOversee daily tasting room operations and customer experienceManage private event inquiries, bookings, staffing, logistics, and executionHelp grow private events and group experiencesOversee wine club service, member issues, releases, pickups, and customer communicationCoordinate inventory, purchasing, vendors, supplies, and routine operational needsResolve customer issues and make day-to-day decisions without everything needing to land on the ownersHelp manage POS/customer systems and recurring administrative tasksCoordinate newsletters, promotions, website/calendar updates, and other basic marketing executionMaintain simple systems and checklists so important tasks and deadlines don t live entirely inside someone s headWhat we're looking for:
Meaningful experience directly managing peopleHospitality, winery, restaurant, events, retail, or similarly customer-driven management experienceComfortable giving feedback, handling conflict, and having difficult conversations when necessaryStrong organizational skills and ability to juggle competing prioritiesGood judgment and confidence making decisions independentlyWarm, natural hospitality instinctsComfortable working in a small business where job descriptions occasionally develop tentaclesAble to thrive in a culture that is creative, informal, irreverent, and occasionally chaotic while still maintaining high standardsWine experience is strongly preferred, but genuine management ability matters more than encyclopedic wine knowledgeSchedule flexibility, including regular weekend availabilityAbility and willingness to work weekends, private events, and occasional evenings as neededComfortable with a hospitality schedule that does not follow a traditional Monday Friday workweekThe person we're hoping to find:
You don't need someone standing over your shoulder telling you what to do next.
You enjoy leading people and creating structure, but you re not interested in turning a small creative business into a beige corporate wasteland.
When something goes sideways, your instinct is generally I'll handle it. You can laugh, adapt, make a decision, and still hold people accountable.
CompensationStarting salary approximately $60,000 $68,000, depending on experience.
Benefits and paid time off included.
This is a full-time management position. Compensation will be discussed based on experience and the scope of responsibility the candidate is prepared to take on.
To applySend us your resume along with a short note telling us:
What makes you good at managing people?
We don't need a formal cover letter. We'd much rather hear a real answer.
This is not simply a tasting room manager position. The right person will oversee staff, scheduling, customer experience, private events, wine club operations, vendors, inventory, and the endless assortment of small operational details that keep a winery humming.
We care more about leadership, judgment, organization, and ownership mentality than whether you can recite every sub-AVA in Burgundy.
What you'll own:
Lead, coach, and support a small tasting room and hospitality teamBuild schedules and manage staffing, coverage, time-off requests, and call-outsSet expectations and hold staff accountable while maintaining a positive team cultureOversee daily tasting room operations and customer experienceManage private event inquiries, bookings, staffing, logistics, and executionHelp grow private events and group experiencesOversee wine club service, member issues, releases, pickups, and customer communicationCoordinate inventory, purchasing, vendors, supplies, and routine operational needsResolve customer issues and make day-to-day decisions without everything needing to land on the ownersHelp manage POS/customer systems and recurring administrative tasksCoordinate newsletters, promotions, website/calendar updates, and other basic marketing executionMaintain simple systems and checklists so important tasks and deadlines don t live entirely inside someone s headWhat we're looking for:
Meaningful experience directly managing peopleHospitality, winery, restaurant, events, retail, or similarly customer-driven management experienceComfortable giving feedback, handling conflict, and having difficult conversations when necessaryStrong organizational skills and ability to juggle competing prioritiesGood judgment and confidence making decisions independentlyWarm, natural hospitality instinctsComfortable working in a small business where job descriptions occasionally develop tentaclesAble to thrive in a culture that is creative, informal, irreverent, and occasionally chaotic while still maintaining high standardsWine experience is strongly preferred, but genuine management ability matters more than encyclopedic wine knowledgeSchedule flexibility, including regular weekend availabilityAbility and willingness to work weekends, private events, and occasional evenings as neededComfortable with a hospitality schedule that does not follow a traditional Monday Friday workweekThe person we're hoping to find:
You don't need someone standing over your shoulder telling you what to do next.
You enjoy leading people and creating structure, but you re not interested in turning a small creative business into a beige corporate wasteland.
When something goes sideways, your instinct is generally I'll handle it. You can laugh, adapt, make a decision, and still hold people accountable.
CompensationStarting salary approximately $60,000 $68,000, depending on experience.
Benefits and paid time off included.
This is a full-time management position. Compensation will be discussed based on experience and the scope of responsibility the candidate is prepared to take on.
To applySend us your resume along with a short note telling us:
What makes you good at managing people?
We don't need a formal cover letter. We'd much rather hear a real answer.
Benefits
- Paid Time Off (PTO)
- Dental Insurance