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Operations Manager / Supervisor
Reisterstown, MD

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Monro, Inc.

District Manager - District 56

Job Description

District Manager - District 56
  • Consistently demonstrate the standards, expectations, and professional skills as outlined for the role to ensure that we are focused on delivering a 5-star service experience to our Guests.
  • Understand the overarching company objective and values and communicates and models those values.
  • Manage budget, including payroll, to maximize profit potential of the district; develop recovery plans to address shortcomings as needed.
  • Responsible for hiring, training, and developing of all store management and minimizing turnover to retain a motivated, professional workforce that achieves their career objectives.
  • Conduct routine store visits, w it is expected that the District Manager assesses, develops, and implements store improvement plans, timelines, ensuring that company policies and procedures are followed.
  • Communicate effectively and professionally with Store Support Center teammates to include Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required.
  • Support direct reports with regularly scheduled store meetings and regular performance assessments.
  • Complete all Monro required training with the guidelines and timing provided.
  • Daily, mostly local travel
  • Occasional overnight stays
  • Bachelor's degree in business or related field
  • Minimum of 5 years related combined education and experience.
  • Prior multi-unit retail management experience a plus
  • Must have a valid driver's license and have a satisfactory Motor Vehicle Report (MVR).
  • Supports initiatives to achieve company's vision, mission, and values to be America's leading auto service and tire center.
  • Has the ability to read, understand, analyze and manage profit and loss statements and to quantify the impact of store teammate practices and behaviors.
  • Pro-active, process driven, with a strong focus on understanding the business drivers and values.
  • Possess strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently.
  • Ability to interpret and apply company policies and procedures.
  • Excellent verbal and written communication skills, including skills in the use of Microsoft suites of office products.
  • Ability to stay organized and multi-task in a professional and efficient manner.