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Operations Manager / Supervisor
Jackson, MI

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CSL Plasma

Center Supervisor

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Job Description

Center Supervisor at CSL Plasma Center Supervisor at CSL Plasma in Jackson, Michigan Posted in about 10 hours ago.

Responsibilities:
  • Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections
  • Provides instructions, conducts meetings and communicates performance expectations
  • Advises management of employee relations and escalated donor issues
  • In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time
  • Monitors time card reporting procedures, attendance and utilization of overtime
  • Conducts error investigations and develop recommendations for process improvement
  • Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
  • Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
  • May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention
Qualifications:
  • High school diploma or equivalent vocational or technical training
  • Bachelor's Degree or equivalent combination of education and professional work experience preferred
  • Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others Different qualifications or responsibilities may apply based on local legal and/or educational requirements.

Refer to local job documentation where applicable.