- Overview
- We are seeking an experienced and dependable
- Assistant Account Manager
- to help lead janitorial operations across a multi-site customer account. This position works closely with the Account Manager to support a team of approximately
- 63 employees across 13 locations
- , helping ensure excellent customer service, consistent operations, proper staffing, safety, and quality standards. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and is comfortable balancing employee needs, customer expectations, and day-to-day operational priorities.
Benefit Information:
- ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)
- Responsibilities
Responsibilities:
- + Support daily janitorial operations across multiple customer locations.
+ Assist with supervising, coaching, training, and developing frontline employees and supervisors. + Help coordinate recruiting, onboarding, staffing, and training activities. + Build and maintain positive customer relationships through professional and responsive communication. + Monitor work orders and service requests to ensure issues are addressed promptly and within established timelines. + Support safety initiatives, including training, incident reporting, injury reporting, and near-miss documentation. + Monitor cleaning supplies and equipment and assist with inventory and purchasing needs. + Help maintain consistent service and quality standards across all locations. + Travel between customer locations as needed. + Serve as a secondary point of contact and provide additional account coverage when the Account Manager is unavailable.
- Qualifications
Qualifications:
- + Previous janitorial or facility services leadership experience. + Experience supporting large or multi-site operations. +
- Bilingual English/Spanish skills are highly preferred.
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REQNUMBER
168597ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.