Find & Apply For Operations Manager / Supervisor Jobs in Latham, New York

Director of Operations Ascend Real Estate Advisors LLC Latham, NY Job Details Full-time $105,000

• $125,000 a year 1 day ago Benefits Paid holidays Health insurance 401(k) Paid time off Retirement plan Qualifications Strategic management Tooling Operations transformation Performance management Team development Organizational skills Leading team collaboration initiatives Operational excellence initiatives Process improvement planning AI-driven automation AI strategy Project leadership Process management Automation tools Full Job Description

THE OPPORTUNITY

Ascend Real Estate Advisors is a fast-growing fractional CFO firm for real estate developers with a clear goal: scale to $10 million in revenue within the next three years. Our founder will spend his time where it drives that growth: business development, key client relationships, and building out the sales team. We need someone to run everything else. This is that seat. You will take over the business side of the firm: the team, the systems, the technology, the P&L, and the operational build-out of new offices as we expand beyond the Capital Region. You are not supporting operations. You are operations. We are looking for a growth-focused, high-level operator who can take a big-picture vision, break it into systems and processes, and then relentlessly improve every part of how the firm runs. If you are energized by building, obsessed with efficiency, and see AI and technology as a real competitive edge, keep reading.

ROLE OVERVIEW

As Director of Operations, you will report directly to the founder and own the day-to-day running of the firm. You will lead the existing team, including financial analysts, operations staff, and the administrative side of the sales engine, and build out the team as the firm grows. Ascend runs on EOS. After an initial period learning the business, the team, and the founder's vision, you will step into the Integrator role within three to six months of joining. From there, you will run the Level 10 meetings, execute the business plan, be accountable for the P&L as it relates to the founder's vision, and hold a seat on the Leadership Team.

KEY RESPONSIBILITIES

Integrator & Business Plan Execution Step into the EOS Integrator role within three to six months: run Level 10 meetings, manage the scorecard, and drive quarterly priorities to completion Translate the founder's vision into an operating plan, and execute it Own the P&L and be accountable for the firm's operating performance Act as the escalation point for operational, delivery, and team issues Team Leadership Lead, manage, and develop the existing team of financial analysts, operations staff, and sales support Set priorities, hold people accountable, and build a culture of ownership and execution Recruit and build out the team as needed to support growth Maximize what the existing team can handle before adding headcount Systems, Process & AI Map, document, and continuously improve every core workflow: transaction coordination, underwriting, lender and bank interaction, marketing, and client service Lead the firm's AI and automation strategy, putting tools in place that increase capacity, speed, and quality Own the firm's project and transaction management software and platforms, and make sure they scale with the business Find and remove waste and inefficiency across the business Business Operations & Administration Own the operational backbone of the firm: HR, accounting coordination, payroll, insurance, vendors, and software subscriptions Oversee the administrative and marketing support behind the sales engine so the founder and sales team can focus on clients and closings Make sure business logistics stop being founder problems Geographic Expansion Lead the operational side of opening new offices as the firm expands into the Hudson Valley, New England, and the Southeast Handle market setup, from office space to systems, staffing, and processes Keep satellite offices culturally and strategically connected to the main office

WHAT SUCCESS LOOKS LIKE

First 30 days: You know the team, the workflows, and the founder's vision, and you have identified the biggest operational bottlenecks. First 90 days: You are co-running the Level 10 meetings and scorecard with the founder, and the first systems and AI improvements are live. First 6 months: You are fully operating as Integrator, accountable for the P&L, and have an operational plan for the first expansion market.

QUALIFICATIONS

Required 7+ years of progressive operations or general management experience in a service business A track record of building the systems, processes, and teams that allowed an organization to scale Experience leading and developing people The ability to take high-level concepts and turn them into concrete systems and processes Strong hands-on command of technology, AI, and automation tools A relentless drive to improve, reduce waste, and increase productivity Core values alignment: Honest, Respect, Sacrifice, Relationships, and Intrapreneurship Preferred Experience as an EOS Integrator or in a similar senior operations leadership role Background in commercial real estate, commercial lending, or financial services (you do not need to know CRE finance on day one, but you must want to learn it) Experience opening or scaling operations in new markets Experience with project or transaction management software and platforms

COMPENSATION & INCENTIVES

Base Salary:

$105,000

• $125,000 annually.

Performance Incentive:

Tied to firm growth and operational milestones. On-Target Earnings (Year One): $175,000 expected total compensation, including base and performance incentive.

Benefits:

Health insurance, employer retirement plan, PTO and paid holidays, and Employee Investment Plan.

Incentive Evolution:

As the firm scales and your impact compounds, scope and compensation grow with it.

CAREER TRAJECTORY

This is not just a job. It is a launchpad. As Ascend scales toward $10 million and expands into new markets, this role grows with it: a seat on the Leadership Team with increasing scope, authority, and compensation. For the right person, this is the chance to build a firm, not just run one.

ABOUT ASCEND

Ascend Real Estate Advisors provides fractional CFO services to real estate developers, including construction modeling, debt sourcing, asset management, and the financial strategy that ties them together. We go deep, not wide, and we win because of it, consistently moving faster and sharper than firms many times our size. Our fiduciary approach means clients trust us as partners, not vendors. Based in Latham, NY, we serve the Capital Region today and are building toward a multi-market presence.

OUR CORE VALUES

Honest

• Do the right thing, always. Good news or bad, share it promptly. Respect
• Treat every client, vendor, peer, and employee with dignity. Sacrifice
• The client's best interest comes first, no exceptions. Relationships
• Build long-term partnerships built on trust, not one-off transactions. Intrapreneurship
• Be resourceful, own your work, and always push to improve.

FINAL STEP

• IMPRINT SURVEY (REQUIRED) To be considered for this role, please complete our short Imprint Survey.

This helps us ensure a strong, lasting fit with your working style and leadership profile.

Pay:

$105,000.00

• $125,000.

00 per year

Benefits:

401(k) Health insurance Retirement plan

Work Location:

In person