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Operations Manager / Supervisor
Sandy, OR
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Join our team at RTW Management, a leading provider of transit services committed to safe, reliable, and efficient transportation solutions. With a focus on serving our community and enhancing commuter experiences, we are dedicated to excellence in transit operations.
Position Overview:
We are seeking a dynamic Operations Manager to support our transit bus operation. The Operation Manager will play a crucial role in overseeing day-to-day operations, ensuring compliance with regulatory standards, implementing strategic initiatives, and fostering a culture of teamwork and excellence.
Responsibilities:
Operational Leadership:
Assist in the management of all aspects of transit bus operations, including scheduling, dispatching, fleet maintenance, and driver supervision.
Regulatory Compliance:
Ensure compliance with transit laws including hours of service, service intervals on vehicles etc.
Field and Video training:
Training and coaching drivers on safe driving habits.
Staff Development:
Provide leadership and mentorship to supervisors, dispatchers, mechanics, and drivers, fostering a culture of accountability, safety, and professionalism.
Customer Service Excellence:
Champion a customer-centric approach, focusing on enhancing the passenger experience, resolving complaints, and implementing service improvements.
Scheduling:
Ensuring drivers are scheduled for the proper shifts.
Qualifications:
Previous maintenance experience is preferred. Experience in transit operations management, including supervisory experience. In-depth knowledge of transit industry regulations, safety standards, and best practices. Strong leadership skills with the ability to motivate and inspire teams to achieve organizational goals. Excellent communication, interpersonal, and problem-solving skills. Proficiency in transit scheduling software, GPS tracking systems, and Microsoft Office Suite. Valid Commercial Driver's License with Passenger and Air Brake Endorsement. Clean driving record.
Benefits:
Comprehensive benefits package including health, dental, and vision insurance. Retirement savings plan with employer matching. Opportunities for professional development and career advancement. A collaborative and supportive work environment committed to diversity and inclusion. How to
Apply:
Interested candidates should apply and submit a resume. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .
Job Type:
Full-time Pay:
$55,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
