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Now viewing: Operations Supervisor - 2nd Shift
AW
AIT Worldwide Logistics, Inc.
Operations Supervisor - 2nd Shift
Job Description
Company Overview Join AIT Home Delivery, a leader in last-mile, white-glove delivery for furniture, appliances, and electronics. Be part of a dynamic team that values excellence, teamwork, and career growth. With top-tier training and advancement opportunities, AIT Home Delivery is the perfect place to build your future in logistics! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Job Summary The Operations Supervisor is responsible for establishing and executing Company strategy through an understanding of industry trends and best practices. Work with operations staff and internal AIT functions to provide the best overall warehouse services. Execution of those strategies includes establishing, measuring and managing to applicable metrics with all station staff, AIT vendors and internal AIT functions to ensure timely, efficient flow of warehouse operations for AIT. Responsibilities Act as departmental "lead" when Manager is not present on the floor. Including but not limited to serve as contact for key accounts that need special attention. Oversee loading and unloading of trucks Assist in the training of department employees on standard operating procedures. Assist in contractor partnerships and guidance. Analyzing and reporting on metric performance Oversee efficiency of operational processes, along with implementing processes to reduce costs Understand business requirements and customer needs Research methods to improve operations and reduce costs Monitor and report on department performance Provide administrative support (example: updating inventory) Performs other duties as assigned Complies with all policies and standards Skills Strong experience in warehouse supervision with a focus on inventory management and distribution processes. Proficiency with warehouse management systems (WMS), AS400 systems, RF scanners, and other logistics technology tools. Knowledge of materials handling equipment such as forklifts and mechanical tools used in warehouse environments. Excellent team management skills with the ability to motivate staff and foster a collaborative work environment. Familiarity with OSHA safety standards, heavy lifting protocols, and shipping & receiving procedures. Ability to analyze operational data for process improvement opportunities using lean management techniques. Experience working within e-commerce fulfillment centers or 3PL logistics environments is highly desirable.