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Field Operations Manager
Job Description
Field Operations Manager Remote in Bellingham, WA, US
• Posted 6 days ago
• Updated 5 hours ago Full Time On-site Motion Recruitment Partners, LLC Fitment Dice Job Match Score™ 🔢 Crunching numbers... Job Details Skills Virtual Team Adobe AIR Service Delivery Issue Resolution High Availability SLA UPS Forecasting Operations Management Operational Efficiency Resource Management Onboarding Performance Appraisal Accountability Procurement Bill Of Materials Acquisition RF Engineering Network Engineering NOC Finance Communication Reporting Network Administration Customer Experience Vendor Management Collaboration Service Level Problem Solving Conflict Resolution Presentations Tier 1 Telecommunications Project Management Microwave Wireless Communication Network Performance Metrics Field Operations Management FOCUS Project Delivery Attention To Detail Wireless Networking Leadership Virtual Team Adobe AIR Service Delivery Issue Resolution High Availability SLA UPS Forecasting Operations Management Operational Efficiency Resource Management Onboarding Performance Appraisal Accountability Procurement Bill Of Materials Acquisition RF Engineering Network Engineering NOC Finance Communication Reporting Network Administration Customer Experience Vendor Management Collaboration Service Level Problem Solving Conflict Resolution Presentations Tier 1 Telecommunications Project Management Microwave Wireless Communication Network Performance Metrics Field Operations Management FOCUS Project Delivery Attention To Detail Wireless Networking Leadership Summary Field Operations Manager (FOM)
Location:
Bellingham, WA (Hybrid Eligible)
Company:
DNG /
StarTouch Communications Employment Type:
Contract-to-Hire (CTH) or Direct Hire $125k target base salary
Reports To:
VP of Network Engineering Position Overview DNG / StarTouch Communications is seeking a highly capable and results-driven Field Operations Manager (FOM) to lead a distributed team of Field Technicians supporting our wireless network infrastructure across Washington, Oregon, and Northern California . This role is accountable for both ongoing field operations of active (on-air) network assets as well as the deployment of new network builds, link construction, and circuit turn-ups . The ideal candidate is a strong leader of both people and projects , with a deep understanding of operational milestones, service delivery, and network performance accountability. Key Responsibilities Field Operations Leadership Lead and manage a geographically dispersed team of Field Technicians across WA, OR, and NorCal. Maintain a high-performance culture focused on network reliability, uptime, and rapid issue resolution . Oversee day-to-day field operations for existing network assets, ensuring high availability and SLA adherence . Project Delivery & Construction (CX) Drive execution of new network builds including microwave links, site integration, and circuit turn-ups . Own the construction (CX) lifecycle from planning through completion, ensuring milestone alignment and delivery commitments. Forecast, track, and actualize key project milestones, deliverables, and timelines . Ticketing & Operations Management Oversee field operations ticket management processes, ensuring efficient prioritization, dispatch, and resolution. Coordinate closely with the NOC for escalations, outages, and maintenance activities. Implement and optimize processes to improve operational efficiency and service quality. Vendor & Resource Management Manage construction vendors (CX) including selection, onboarding, performance evaluation, and accountability. Coordinate equipment procurement and Bill of Materials (BOM) planning to support both operations and project builds. Ensure alignment of vendor activities with project timelines and quality standards. Cross-Functional Collaboration Work collaboratively across all functional teams, including: o Site Acquisition RF Engineering Finance Network Engineering NOC Field Operations Serve as a key liaison ensuring field execution aligns with design, financial, and operational goals. Executive Communication Provide clear, concise updates and reporting to executive leadership. Present on project status, operational performance, risks, and mitigation strategies. Required Qualifications 7+ years of experience in wireless telecom field operations and/or network deployment . 3+ years of experience leading distributed field teams .
Strong experience in:
o Field operations ticket management Network construction (CX) lifecycle Vendor management and coordination Proven ability to manage complex, multi-site deployments and operations simultaneously . Demonstrated success in meeting milestones, deadlines, and service-level commitments . Strong leadership, organizational, and problem-solving skills. Effective communicator with experience presenting to executive leadership . Preferred Qualifications Experience with Site Tracker project management platform strongly preferred. Familiarity with Tier 1 telecom project management and operational systems. Background in microwave networks, fixed wireless, or similar infrastructure environments . Knowledge of network performance metrics, uptime standards, and field operations best practices . Key Attributes for Success Strong leadership mindset with the ability to motivate and manage distributed teams Ownership mentality with a focus on execution and results Deep understanding of milestones, deliverables, and operational commitments Ability to balance urgent operations issues with long-term project delivery Collaborative, proactive, and detail-oriented Why Join DNG / StarTouch? Take a leadership role in shaping and scaling a growing wireless network footprint Work directly with executive leadership and influence key operational outcomes Opportunity to transition from contract to long-term leadership role (if CTH) Flexible hybrid work environment Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id:
10105282
Position Id:
877868 Posted 6 days ago Company Info About Motion Recruitment Partners, LLC Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model's success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional. Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations. We're also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.