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Program Manager
Rigby, ID
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Description The Assistant Developmental Specialist plays a critical role in ensuring smooth, day-to-day operations within a designated adult services center. This leadership position supports both the Developmental Specialist and direct-care staff, maintaining high-quality service delivery for adults with developmental disabilities. The Assistant Developmental Specialist is responsible for staff development, service coordination, and regulatory compliance to ensure the center operates efficiently and effectively.
Key Responsibilities:
Operational Oversight
Support the Developmental Specialist in managing center operations.
Provide shift coverage and logistical support to ensure continuity of care.
Monitor program flow and resolve day-to-day challenges to maintain service quality. Staff Supervision & Development
Conduct regular staff evaluations and service observations.
Meet with direct-care staff monthly to provide coaching and performance feedback.
Coordinate and lead onboarding and ongoing training for paraprofessional staff.
Ensure staff certification and compliance requirements are met. Participant Support & Quality Assurance
Review daily documentation and data sheets for completeness and quality.
Consult with staff on participant progress, needs, and behavior strategies.
Conduct weekly community-based therapy observations to assess service effectiveness. Communication & Collaboration
Act as a liaison between families, guardians, staff, and external agencies.
Respond to concerns, incidents, and emergencies as the primary on-call contact outside business hours.
Collaborate with program leadership to enhance service delivery and center performance. Compliance & Preparedness
Assist in preparing for internal audits, state monitoring visits, and surveys.
Ensure program activities align with agency standards and regulatory requirements.
Attend all required meetings and participate in at least 12 hours of ongoing training annually.
Qualifications:
Education/Experience
High school diploma or equivalent required.
Experience in developmental disability services and team supervision preferred.
Strong knowledge of person-centered practices and community-based supports. Certifications & Requirements
Must pass a background check through the Department of Health and Welfare.
Obtain and maintain valid First Aid and CPR certification within 60 days of hire.
Reliable transportation for travel to local service sites as needed.
Availability for after-hours, on-call responsibilities. Skills & Abilities
Excellent leadership, coaching, and interpersonal communication skills.
Ability to manage multiple priorities and adapt to changing needs.
Strong organizational and documentation skills.
Committed to fostering an inclusive, respectful, and person-centered environment. Benefits