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Program Manager Quality Touch Community Care - 4.1 Orange, NJ Job Details Full-time From $45,000 a year 1 hour ago Qualifications Experience working with individuals with developmental disabilities Google Workspace Staff supervision Experience working with individuals with neurodevelopmental disorders Team supervision Developmental disability care assistance High school diploma or GED Team development Attention to detail Intellectual disabilities support Organizational skills Computer skills Productivity software Experience working with individuals with intellectual disabilities Disability services experience Team motivation (leadership skill) General management Time management Team building

Full Job Description Overview:

Under the leadership of the CEOs of Quality Touch Community Care, the Program Director will oversee the QTCC operations of the Day Habilitation Program and the Community-Based Supports services. This role ensures services are delivered safely, consistently, professionally and in compliance with NJ Division of Developmental Disabilities (DDD) standards while supporting staff and maintaining program quality.

Major Duties and Responsibilities:

Program Oversight and Quality

• Oversee daily operations of Day Habilitation and Community-Based Supports services.
• Ensure services support participant ISP goals and community inclusion.
• Monitor program attendance, participation, and service delivery.
• Support, coordinate, and development of program activities and community outings.
• Address program concerns or service issues in a timely manner.
• Work with CEOs to support program improvement and expansion. Communication
• Maintain open lines of communication with CEOs regarding program operations.
• Facilitate effective methods of communicating program information to program staff, HR, and administrative support, etc. Compliance and Documentation
• Ensure services operate in compliance with NJ DDD standards.
• Oversee incident reporting and documentation review.
• Monitor documentation quality, including service notes and ISP goal tracking. Supervision/Staffing
• Supervise Program Coordinator, Respite Coordinator, and DSP staff.
• Provide guidance, direction, and support to program staff.
• Address staffing concerns and support staff development.
• Oversee staffing coverage for Day Habilitation and CBS services
• Word with the Program Coordinator to manage staff call-outs and coverage adjustments.
• Ensure appropriate staffing ratios for participant safety and services delivery.

The statements above reflect the general details to perform the principal functions of the job but should not be considered a detailed description of all work that may be inherent in the position. Responsibilities may evolve and may require performing other duties as assigned and in alignment with the Program Director role.

Required Qualifications:

• High school diploma or equivalent; and 2 years' experience in occupational areas like those being offered at the program and working with people with developmental disabilities. A combination of college or technical school may be substituted for experience on a year for year basis.
• An understanding of the demands and expectations in business and industry; and successfully complete trainings required by DDD before rendering services.
• Strong computer skills; knowledge of Google Workspace
• Excellent communication and organizational skills
• Ability to foster a cohesive team spirit
• Supervisory experience

Preferred Qualifications:

• Detail oriented, good time management skills, reliable and organized
• Ability to multi-task, demonstrate high level of professionalism
• Respond well under pressure

Salary/Schedule:

$22/hr - 40hr a week, (Monday - Friday)

To Apply:

Interested applicants should submit a resume to Applicants may also visit our website for more information: www.getqualitytouch.com This paid Program Manager position offers an inspiring environment where your leadership can truly make a difference! Join us in empowering communities through innovative programs that foster health, connection, and resilience!

Pay:

From $45,000.00 per year

Work Location:

In person