Find & Apply For Program Manager Jobs in Bethel, Washington

Position Summary Position Summary:

The starting salary range for this position is $66,072.00 to $78,504.00, with most candidates starting at $66,072.00. This is a full-time, permanent, classified, overtime-eligible position with the Pierce College District. The main work location is Bethel High School and standard work hours are between 10:00am and 7:00pm Monday through Friday. This position reports directly to the Director of P-12 Partnerships and requires regular and consistent attendance. This position is not eligible for telework. The mission of Pierce College is to create quality educational opportunities to a diverse community of learners to thrive in an evolving world. The Pierce College District is committed to being an anti-racist institution; to truly be anti-racist we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college. We work to ensure that every student in the Pierce College District feels valued, respected, and inspired to achieve their goals. We provide a brave space for Black, Indigenous, Persons of Color (BIPOC), LGBTQ/QTPOC students, students with disabilities, and all students and staff to seek refuge, and an opportunity for them to cultivate their strengths, intelligence, resilience, and creativity. To learn more about our Equity, Engagement, and Belonging efforts, please visit:https://www.pierce.ctc.edu/equity-engagement-and-belonging. The Bethel Schools Program Specialist works under general direction of P-12 partnerships performing a variety of duties to support equitable access to Pierce College services, coursework, and degree pathways. The position performs general program support functions for the Pierce College at Bethel High School site, serving as the point of contact for students, faculty, and Bethel High School staff during program hours as well as providing direct student support for enrollment and navigation of financial aid, advising, academic, and other Pierce College resources. This role supports smooth operation of the evening instruction program by performing site management tasks including greeting students and monitoring Pierce College student activity (enforcing Pierce College and BHS safety guidelines); helping students with wayfinding; opening and closing classrooms; setting up and putting away signage; assisting students with accessing college/program support, services, and resources; assisting faculty with classroom technology; administering informal student surveys; data collection and entry; report preparation and/or presentations; and collaborating with MarCom to generate promotional material and assist with outreach, webpage, and social media tasks. This position works independently and requires consistent and regular attendance. About the

District:

Named as a Top 5 Finalist and a Rising Star for the 2019 Aspen Prize for Community College Excellence, Pierce College Fort Steilacoom was recognized for exceptional achievements in student learning, certificate and degree completion while in community college and after transferring to a four-year institution, employment and earnings rates after graduation, and access for and success of minority and low-income students. Pierce College District was named as a Top 10 finalist for the 2021 Aspen Prize and a Top 25 for 2023. Want a feel for our District? Take a peek with aerial campus views! Pierce College Fort Steilacoom Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake. Pierce College Puyallup Located on an expansive site with 125-acres of wooded land with beautiful hideaways. Pierce College at JBLM Located at the Joint Base Lewis-McChord military sites, serving many of our military and active-duty families that are serving our country.

Essential Functions Essential Functions :

Prospect, Applicant, and Current Student Support Position is responsible for site operations at the Pierce College Bethel High School location. Communicate admission policies and processes to prospective students, staff and community members; serve as a point of contact for applicants, responding to questions, gathering information, and making referrals as needed. Provide holistic and culturally sustainable support services to new, continuing, and returning students to ensure a sense of belonging for all students from applicant, to enrolled through completion of educational goals. Engage with new students to support their intake journey, provide encouragement and assistance with tools that help them prepare for the initial academic advising session; support students in completion of online Student Success Orientation, including Guided Self Placement and the Welcome and Support Survey. Support students in developing a funding plan to include; application for financial aid, scholarships, and other resources. Inform students about program and degree options, planning coursework, and transfer and career opportunities. Educate students on dual credit options and provide appropriate insight on connection with high school requirements. Independently assist students in using and understanding class catalogs, class schedules, and ctcLink; advise students on enrollment options; help students navigate the Pierce College website. Participate in activities and Bethel School District sponsored events for students, parents, and community members across the district. Collaborate with school district staff and P-12 and PC3 leadership to plan, implement and evaluate program activities to support student engagement in dual credit options. Supervision of Site/Program Space Open and close program area/classrooms; set up/break down of signage; unlock and supervise entrance designated for Pierce College student traffic; assist faculty with classroom keys, instructional computers, classroom set-up, and troubleshooting technology; ensure compliance with safety guidelines; serve as point of contact for faculty, academic support staff, students, and BHS staff. Greet students and assist with wayfinding; assist in staffing Pierce College student resource area; organize and lend study supplies; assist students with use of computers, printers, and student support area; record students' needs/usage of equipment; connect students to campus and online resources. Confidently address safety matters in a manner consistent with PCD and BSD established guidelines; communicate matters to appropriate personnel in a timely manner. Identify student support needs, enrollment challenges, class set up concerns, and other issues and independently apply solutions and alternatives to meet the site goals and objectives while keeping appropriate leadership informed. Collaborate with Bethel staff, Director of P-12 Partnerships, and Pierce College leadership to plan and implement program offerings. Manage compliance with required background check processes for faculty and staff and work with Finance to ensure a smooth reimbursement process. Record Keeping/Preparing Reports Track student activity; use data to inform planning for future class offerings assist with informal surveying of students; compile survey data (data entry); assist with preparing program material/reports and promotional materials. Investigate community data sources related to workforce needs, ALICE populations, etc. to assist in informing site priorities. Collaborate with Director of P-12 Partnerships, Director of Pierce County Careers Connection, and Dean team to develop, implement, and evaluate current and future program offerings, priorities, and community workforce needs.

Qualifications Required Education:

Bachelor's degree from an accredited college or university with 15+ quarter credits or 10+ semester credits in Education, Social Services, Public Administration, Business Administration, or related fields OR equivalent professional experience in Education, Social Services, Public Administration, Business Management, or related fields. For a Bachelor's degree, the equivalent amount of professional experience is 4 years. Education to

Experience Equivalences:

Associates Degree = 2 years | Bachelors Degree = 4 years | Masters Degree = 5 years

Required Experience:

2 years of experience working in an educational environment providing direct student support OR 2 years of experience in an agency or school setting managing a client caseload. Demonstrated experience providing culturally responsive services and assistance in person, via email, phone, and Zoom/Teams. Demonstrated experience assisting individuals in complex problem solving, identifying needs, and exploring options. Commitment to engaging in the advancement of equity, diversity, and inclusion in higher education and serving resilient students who have been historically marginalized Ability to interpret and explain policies and procedures. Experience working with electronic information management systems/database software. Special Requirements The successful candidate must consent to and pass a criminal background check after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position

Required Competencies:

Knowledge, skills, abilities, traits and characteristics:

Effective Communication:

Strong written and oral communications skills with ability to clearly and appropriately communicate with individuals and groups within and outside the College. Communicates directions and expectations to diverse students and the public in a positive and respectful manner. Communicates any site/program challenges or unresolved matters to supervisor in a timely manner to ensure student and program success.

Personal Responsibility:

Strong follow-through and time management skills. Consistent and on-time attendance at worksite in order to open facility/program space and prepare for faculty and students' arrival. Demonstrate acceptance of personal responsibility for quality and timeliness of work. Utilizes time effectively to accomplish assigned tasks and in support of program goals and continuous improvement.

Customer/Student Service:

Strive to anticipate, identify, understand, and be responsive to students' needs and expectations. Maintains an open, approachable attitude and treats others fairly and respectfully. Exceptional customer service skills with the ability to place a high priority on professional excellence.

Records and Data Management:

Ability to identify and utilize data from a variety of sources in order to complete tasks and make decisions and recommendations. Understands the importance of various tools and contexts while adapting to changing technologies. Practices efficient record keeping and maintains accurate and detailed records with the ability to prepare high quality reports and presentations.

Independence and Problem Solving:

Ability to work with minimal supervision after initial training phase, troubleshoot effectively, and make a diligent effort to communicate any questions or concerns to appropriate personnel. Commitment to

Community:

Dedication toward eliminating barriers and ensuring that every student in the Pierce College community feels valued, respected, empowered, and inspired to achieve their goals.

Application Process Application Requirements:

To be considered for this position, applicants must: Meet the required qualifications as outlined in this announcement. Complete the online application profile at: https://www.pierce.ctc.edu/hr. Apply for the specific job opening. Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter) Upload (attach) detailed résumé of all educational and professional experience. (Résumé) Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: https://www.naces.org/members (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts) Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses. At least one reference must be your current or most recent supervisor. Letters of recommendation will not be accepted. (References) Provide a response to the following question. (Supplemental Question): " How does this position impact the College's goal to support all students and to achieve racial and social equity in pursuit of mission?" Please limit your response to a maximum of 500 wor ds. For definitions of certain equity, engagement, and belonging language, please visit: https://www.pierce.ctc.edu/eeb-definitions

Special Note:

To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.

Terms of Employment:

This is a full-time (40 hours per week), classified, overtime-eligible position with the Pierce College District. This position is permanent after serving a 6-month probationary period. The primary work location is at Bethel High School. This position is eligible for not eligible for telework. Standard work hours are between 10:00 am to 7:00 pm, Monday through Friday, with occasional evening and weekend hours required. This position may be subject to reassignment between campuses or sites. This position reports directly to the Director of P-12 Partnerships and requires regular and consistent attendance.

Salary & Benefits:

The starting salary range for this position is $66,072.00 to $78,504.00 annually with annual increments up to $80,496.00. The salary will be determined based on the candidate's qualifications and related experience. Most candidates will start at $66,072.00. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr- benefits.

Physical Work Environment:

This position is required to work indoors in an open office environment, which requires visual concentration on detail, dexterity, precision, and is subject to frequent noise and interruptions.

Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process:

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Please note:

This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration.

Conditions of Employment:

Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Bargaining Unit:

This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity:

Pierce College supports and values the dignity of each member of its community and visitors, and is committed to maintaining an environment free from discrimination and harassment. This commitment applies to all levels and areas of operations and programs and is intended to ensure that all students and employees are provided equitable opportunities to realize their goals and to function safely and effectively within the Pierce College environment. Pierce College recognizes its responsibility under state laws and their implementing regulations to investigate, resolve, implement corrective measures, and monitor the educational environment and workplace to stop, remediate, and prevent discrimination on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. Pierce College prohibits discrimination against and harassment of members of these protected classes, as well as any additional class(es) protected by local, state, or federal law. Any individual found to be in violation of this policy will be subject to disciplinary action up to and including the possibility of exclusion from Pierce College facilities, dismissal from Pierce College as a student, and/or dismissal from employment, as applicable. Members of the college community, guests, or visitors who believe they have been the subject of discrimination or harassment should report the incident or incidents to the District Title IX/EEO Coordinator identified below. If the complaint is against that Coordinator, or if for some other reason a report cannot be made to the Coordinator, the complainant should report the matter to one of the alternate designees listed below. District Title IX Coordinator and District Section 504 Coordinator Kelly Benson Pierce College Fort Steilacoom Cascade Building, Room 237 9401 Farwest Drive SW, Lakewood, WA 98498-1999 253-964-6716 TitleIX@pierce.ctc.edu District Affirmative Action Officer Paula Henson-Williams 253-864-3229 PHenson@pierce.ctc.edu Deputy Title IX Coordinator District Athletics Duncan Stevenson 253-964-6612 DStevenson@pierce.ctc.edu Deputy Title IX Coordinator Student Conduct Julie Draper Davis 253-912-2331 JDraperDavis@pierce.ctc.edu Deputy Title IX Coordinator Pierce College at Joint Base Lewis-McChord Ron Burleson 253-912-2242 RBurleson@pierce.ctc.edu Deputy Title IX Coordinator EEO/Human Resources Deena Forsythe 253-964-6586 DForsythe@pierce.ctc.edu