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Project Manager
Mechanicsburg, PA

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Dutch Valley Roofing

Sales & Site Manager - Base + Commission

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Job Description

Sales & Site Manager Dutch Valley Roofing Location:
Central PA /
Field-Based Job Type:
Full-Time Compensation $500 weekly base pay + 4% commission on gross sales $500 guaranteed weekly base pay 4% commission on the gross sale amount of each job sold Commission is based on the total gross sale amount of the project Commission is uncapped, providing the opportunity to increase earnings based on sales performance About Dutch Valley Roofing Dutch Valley Roofing is a growing exterior remodeling company serving homeowners throughout Central Pennsylvania. We focus on roofing and exterior home improvement projects while providing our customers with honest communication, quality workmanship, and a smooth experience from start to finish. We are looking for a Sales & Site Manager to join our team and become a key point of contact for our customers. About the Position The Sales & Site Manager is a customer-facing sales position that combines residential exterior sales with customer relationship management. You will meet with homeowners, understand their project needs, present solutions, provide pricing and project information, and guide them through the sales process. Once a project is sold, you will remain involved as the customer's primary point of contact during the installation. This position is a great fit for someone who enjoys sales, working with homeowners, being out in the field, and building relationships . You will work closely with our Project Coordinator and operations team. The Project Coordinator will handle scheduling, subcontractors, materials, and production logistics, allowing you to focus on the customer relationship, sales, and on-site customer experience. Responsibilities Sales & Customer Consultation Respond to qualified leads and meet with homeowners at their homes or project sites. Evaluate project needs and explain recommended exterior home improvement solutions. Present project options, scopes of work, pricing, warranties, and financing options when applicable. Follow up with prospects and guide them through the sales process from consultation through signed agreement. Build trust with homeowners through honest communication and professionalism. Maintain accurate customer and sales information in the CRM. Meet established sales goals and performance expectations. Identify opportunities for additional services or future customer needs. Attend networking meetings and events. Customer Relationship & Project Handoff Remain the primary sales contact for the customer after the sale and throughout the installation. Provide a thorough handoff to the Project Coordinator with customer expectations, special requests, property concerns, and project details. Set clear expectations regarding scheduling, installation, communication, and job-site activity. Maintain regular communication with customers throughout their projects. Help address customer questions or concerns and connect them with the appropriate member of the Dutch Valley Roofing team. Job Site & Customer Experience Visit job sites when appropriate, particularly during project starts and other important customer-facing moments. Meet with homeowners while crews are working and answer questions within the scope of the role. Walk customers through what is happening at their property. Confirm that customer expectations are being met based on the agreed-upon scope of work. Identify concerns or potential issues and communicate them promptly to the Project Coordinator. Conduct customer walkthroughs before, during, or after installation when appropriate. Represent Dutch Valley Roofing professionally at every customer interaction. What We're Looking For Previous experience in residential sales, roofing, construction, home improvement, or a related customer-facing field preferred. Strong communication and relationship-building skills. Confident sales and closing abilities. Professional appearance and demeanor. Strong organization and follow-up skills. Ability to work independently and manage multiple customer relationships. Comfortable working outdoors and visiting active residential job sites. Comfortable communicating with homeowners in stressful or challenging situations. Valid driver's license and reliable transportation. Roofing or construction experience is a plus, but not required for the right candidate . What Success Looks Like The right person will: Sell the right project to the right customer. Build trust with homeowners. Set realistic and accurate expectations from the beginning. Provide a smooth transition from sales to project coordination. Be visible and responsive when the customer needs them. Make the homeowner feel that someone at Dutch Valley Roofing is looking out for them. Identify customer concerns early and communicate them to the right team member. Follow through on commitments. Provide a professional, high-quality customer experience. Achieve established sales and customer satisfaction goals. Core Skills Customer Focus
  • Creates a positive, professional experience and genuinely cares about the customer's needs. Sales Ability
  • Confidently presents solutions, handles objections, and closes business. Communication
  • Communicates clearly with homeowners, the Project Coordinator, and the Dutch Valley Roofing team. Accountability
  • Takes ownership of the customer relationship and follows through on commitments. Professionalism
  • Represents Dutch Valley Roofing with integrity and professionalism. Problem Solving
  • Recognizes issues quickly, stays calm, and gets the right people involved to resolve them. Teamwork
  • Works closely with the Project Coordinator and Operations team while respecting clearly defined responsibilities.
Why Join Dutch Valley Roofing? This is an opportunity to join a growing company where you can have a direct impact on the customer experience and sales process. You will have the opportunity to build relationships with homeowners, grow your sales skills, work in the field, and earn additional income through an uncapped commission structure. If you're personable, motivated, organized, and enjoy working with people and being out in the field, we'd like to hear from you.
Job Type:
Full-time Pay:
From $26,000.00 per year
Work Location:
In person