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Assistant Business Manager Position Summary Mesa Management is seeking a motivated and detail-oriented Assistant Business Manager to support the day-to-day operations of a multifamily apartment community. This role works closely with the Business Manager to ensure operational excellence, resident satisfaction, financial accuracy, and leasing success. The ideal candidate is a strong communicator who enjoys problem-solving, has experience in property management, and can confidently navigate both resident and employee interactions while maintaining a high level of professionalism. What You'll DoResident Relations Provide exceptional customer service to current and prospective residents Respond to resident inquiries and concerns in a timely and professional manner Assist with conflict resolution and resident retention efforts Financial & Administrative Support Process invoices and maintain accurate records Assist with rent collection and posting transactions Support budget preparation and expense tracking Prepare weekly and monthly operational reports Property Operations Coordinate maintenance requests and follow up on work orders Monitor property conditions and assist in maintaining community standards Support property inspections and vendor coordination Leasing & Marketing Conduct apartment tours and assist prospective residents through the leasing process Support occupancy and leasing goals Assist with lease renewals and resident retention initiatives Team Leadership Provide support and supervision to Resident Relations staff Foster a positive and collaborative work environment Assist in training and mentoring team members as needed Community Engagement Coordinate and support resident events and community activities Promote a positive living experience for residents QualificationsRequired Minimum of 2 years of property management or related experience Strong customer service and communication skills Ability to handle difficult conversations with professionalism and confidence Proficiency with Microsoft Office and property management software Strong organizational and time-management skills Ability to analyze information and solve problems effectively Preferred College coursework or degree in Business, Property Management, Real Estate, or a related field Previous supervisory or leadership experience Knowledge of Fair Housing regulations and landlord-tenant laws Skills & Competencies Leadership and team development Financial and analytical skills Administrative and organizational skills Communication and conflict resolution Computer proficiency Critical thinking and decision-making Physical Requirements Ability to sit, stand, and walk throughout the workday Ability to lift up to 25 pounds Ability to work on a computer for extended periods Travel Up to 25% local travel may be required

Pay:

$23.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance

Work Location:

In person