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JOB SUMMARY

: The Community Service Officer - Guard House Security Officer is responsible for performing general security operations for the Town of Manalapan. The position provides a high-visibility security presence and general deterrence to protect municipal property and promote public safety. Work is performed primarily in a guard house setting and surrounding areas, involving routine and occasionally complex security-related assignments with daily interaction with residents, visitors, and Town employees. Duties are carried out under the general supervision of a Police Sergeant.

ESSENTIAL FUNCTIONS

The work examples in this description are intended only as an illustration of the various types of duties that may be performed. The omission of specific duties does not exclude them from job performance requirements if work is similar or related to the job. Provide a highly visible security presence at assigned guard house locations and surrounding areas to deter criminal activity and unauthorized access. Monitor and control access to Town facilities, properties, or designated areas as assigned. Conduct routine patrols on foot or by vehicle in the immediate area of responsibility. Observe, identify, and report suspicious activity, safety hazards, or security concerns to supervising personnel. Maintain daily logs, reports, and records related to security activities, incidents, and citizen contacts. Provide courteous assistance and information to residents, visitors, contractors, and Town personnel. Enforce Town policies, rules, and procedures related to access control and property security. Respond appropriately to alarms, disturbances, or emergency situations and notify police personnel as required. Assist sworn police officers as directed within the scope of the position. Maintain professional appearance and conduct at all times while representing the Town of Manalapan. Follows Town and public safety guidelines and protocols and performs job functions in a safe manner; reports all safety hazards per established policies and procedures. Responds to inquiries, questions and comments from the public per established standards and protocols; responds to and resolves inquiries, issues and complaints. Attends and participates in professional group meetings; stays current on new trends and best practices. Ability to perform basic computer functions, including use of a keyboard and mouse. Ability to use standard office equipment and software such as computers, email systems, and basic word processing applications. Ability to enter, retrieve, and update information in computerized logs, databases, or record-keeping systems. Ability to operate security-related computer systems, including access control, visitor management, or surveillance monitoring systems, after training. Ability to learn and use Town-approved software applications as required.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work is performed primarily in a guard house and outdoor patrol environment. May require standing, sitting, walking, and patrolling for extended periods. May be required to work evenings, nights, weekends, holidays, and during adverse weather conditions. Ability to communicate clearly in person and by radio or telephone.

MINIMUM QUALIFICATIONS

Must be a U.S. Citizen (born or naturalized). No conviction of felony or misdemeanor involving moral turpitude or domestic violence. Prior military service must have been completed with an Honorable Discharge. Applicants must possess before the date of hire a valid State of Florida Driver's License. The required license and related endorsement must be maintained during the term of employment Vision must be corrected to 20/40. Acceptable hearing (with or without hearing aid) No more than three (3) moving violations(s) within the most recent three-year period. High school diploma or equivalent;

CERTIFICATIONS, LICENSES OR SPECIAL QUALIFICATIONS

Must have and maintain a valid state of Florida driver license Must have CJIS Florida Crime Information Center (FCIC) and National Crime Information Center (NCIC) certification or ability to obtain within thirty (30) days of hire date Must pass the background check process for this position including the following: Criminal Background Check Reference Check Motor Vehicles Report (MVR) Check Credit Check Neighborhood Check Certification/License Verification Fingerprinting Polygraph Employment Verification Psychological Examination Drug and Alcohol Screen

PREFERRED QUALIFICATIONS

Florida D or G Security License or Certificate of Community Service Officer or Public Service Aid Certification.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of basic security principles and procedures. Ability to observe and accurately report conditions and incidents. Ability to interact professionally and courteously with the public. Ability to follow written and verbal instructions. Ability to remain alert and attentive for extended periods of time. Ability to exercise sound judgment in routine and emergency situations. Basic report-writing skills. Skill in adapting to a changing work environment and competing demands. Ability to maintain regular attendance to ensure efficient and effective performance of job duties Ability to analyze situations quickly and objectively and to determine proper course of action to be taken. Ability to cope with situations firmly, courteously and tactfully, and with respect for the rights of others. Ability to learn the geography of the Town and its physical and social characteristics. Ability to handle difficult and stressful situations, diffuse potentially confrontational situations, and resolve disputes with professional composure Ability to deal with frequent changes, delays or unexpected events. Ability to clearly communicate and understand information in English, orally and in writing Ability to effectively, promptly, and accurately communicate during emergency situations or to avoid hazards. Ability to follow Town and public safety guidelines and protocols and perform job functions in a safe manner. Ability to establish and maintain effective working relationships with those interacted with during work.

AMERICANS WITH DISABILITIES ACT

(ADA)

REQUIREMENTS

Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time standing and/or walking. Tasks are regularly performed outside and inside a guard house with the possibility of potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles. Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. 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Find & Apply For Property / Real Estate / Community Manager Jobs in Hypoluxo, Florida

Community Service Officer / Guard House Security Officer - Manalapan Police Department