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Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the Community Manager. (Essential)
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals. (Essential)
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts. (Essential)
Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual. (Essential)
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing. (Essential)
Reviews and codes invoices and statements for Community Manager approval.
Schedules clubhouse rentals and processes rental fees.
Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
Makes collection calls for site rental payments as directed by the Community Manager. Submits bad debt files to collections.
Processes resident move-ins and move-outs in accordance with the Operations Manual.
Assists with planning and coordinating resident relations events and activities within the community.
Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager.
Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner.
Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager.
Forwards Sun Homes customer service requests to the Community Manager in a timely fashion.
Completes new move-in incentive requests for non-Sun Homes deals.
Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants; tracks all approvals and denials.
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts.
Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed.
Other duties as assigned. Requirements
High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844)

SUN-4343.

Alternatively, an email may be sent to careers@suncommunities.com. \"Applicant Accommodation\" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

US State Team Member Privacy Notice Charlevoix, MI, US Employment Type:

Regular Classification:

Full Time $19.50 per hour

Job Reference:

136924

Job Segment:

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Find & Apply For Property / Real Estate / Community Manager Jobs in Charlevoix, Michigan

Office Coordinator

Office Coordinator