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Self Storage Manager Omega Self Storage Mineola, NY Job Details Full-time $24 - $25 an hour 20 hours ago Qualifications Operations management Filing Administrative experience Real estate administrative experience Office experience Full Job Description Overview Must work on Saturday. Join our dynamic team as a Self Storage Manager, where you'll lead the daily operations of our self-storage facility with enthusiasm and precision. This role offers an exciting opportunity to oversee property management, customer service, leasing activities, and facility maintenance, ensuring a seamless experience for tenants and visitors alike. As a Self Storage Manager, you'll be the driving force behind operational excellence, tenant satisfaction, and safety compliance, all while fostering a welcoming environment that encourages growth and success. Responsibilities Manage all aspects of property operations, including leasing, rent collection, and tenant relations to maximize occupancy and revenue. Oversee property maintenance and facilities management to ensure the storage units and common areas are clean, safe, and well-maintained. Utilize property management software such as Yardi or OneSite to perform data entry, leasing transactions, and reporting accurately. Enforce lease agreements and legal compliance with Fair Housing regulations, landlord-tenant law, Section 8 policies, and other relevant legal standards. Conduct property inspections and coordinate repairs or maintenance issues with vendors or maintenance staff. Handle customer inquiries via phone or in person with professional phone etiquette and exceptional customer service skills. Upsell storage units or related services to prospective tenants while maintaining positive relationships with current clients. Prepare contracts, review legal documents related to leasing agreements, and manage conflict resolution efficiently. Maintain organized filing systems for tenant records, legal documents, and maintenance logs in accordance with company policies. Support administrative functions such as data entry, filing, conflict management, and office administrative tasks to ensure smooth daily operations. Skills Strong knowledge of property management software including Yardi and OneSite for efficient operations. Experience with LIHTC (Low-Income Housing Tax Credit), Section 8 housing programs, or similar housing assistance initiatives is a plus. Familiarity with landlord-tenant law, Fair Housing regulations, contracts negotiation, and legal administrative processes. Proven ability in sales techniques for upselling storage units or additional services to customers. Excellent conflict management skills to handle tenant disputes professionally and effectively. Background in real estate administrative experience combined with office experience in facilities management or property leasing. Exceptional customer service skills complemented by professional phone etiquette and relationship management capabilities. Knowledge of CMMS (Computerized Maintenance Management System) tools for tracking maintenance requests and facility upkeep. Ability to perform data entry accurately while managing filing systems for legal documents and tenant records. Join us as a Self Storage Manager where your leadership will make a tangible difference! We're dedicated to supporting your growth through comprehensive training opportunities and fostering an energetic work environment that celebrates initiative and success.

Pay:

$24.00 - $25.00 per hour

Work Location:

In person