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Scheduler / Operations Coordinator
San Juan Capistrano, CA

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Care Alliance Services LLC

Surgery Scheduler/Medical Assistant

Entry-Level JobVerifiedNo experience needed
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Job Description

Our respected Orthopaedic Surgery practice in Orange County, CA is seeking a Surgery Scheduler / Medical Assistant to join our team. This is an excellent opportunity for pre-med students, recent graduates, and students taking a gap year before medical schoo l who are looking to gain meaningful, hands-on clinical experience. You will work closely alongside board-certified Orthopaedic Surgeons and a Physician Assistant, gaining valuable exposure to patient care, surgical coordination, and the day-to-day operations of a specialty medical practice.
Position Overview:
You will be responsible for assisting with surgical scheduling, coordinating pre-operative requirements, and providing back-office medical assistant support. This hybrid role offers valuable exposure to both the administrative and clinical sides of patient care.
Key Responsibilities:
Obtaining authorization for patient's surgery Verification of insurance benefits Meeting with the patient to discuss their scheduling requirements and communicating with the patient regarding all pre-operative instructions including current medications and precautions for surgery Provide surgical consents to patient Arrange for special equipment needed by the physicians Arrange for assistant surgeons or first assist nurses Assist patients in obtaining necessary pre-operative lab and EKG, verify its completion prior to surgery Contact other doctors' offices to obtain pre-operative lab and EKG, if necessary Schedule surgery with hospital or surgery center staff and enter surgery into the master calendar upon completion of scheduling Schedule post-operative appointment for the patient at the time of surgery Contact patients on the waiting list to schedule their surgery Answer all telephone calls regarding surgery and return all voice mails with 24-48 hours Room Patients Draw injections
Qualifications:
Ideal for pre-med students or recent grads pursuing a career in medicine or healthcare Organized, responsible, and comfortable working in a fast-paced environment Excellent communication and multitasking skills Clinical or administrative experience is helpful but not required — we will provide training Must be flexible with scheduling and able to travel to different office locations if needed
Required Knowledge, Skills, and Abilities:
Knowledge and respect for patient confidentiality Superior customer services skills and telephone etiquette Ability to handle difficult patients and/or situations with professionalism Ability to handle multiple tasks at one time in a polite manner Excellent communications skills: written and oral Detailed oriented with superior organizational skills Team player; able to interact with all levels of personnel Medical Assisting Certification preferred but not required Bilingual a plus Will train the right candidate
Job Type:
Full Time Pay:
$20
Full Time Benefits:
401(k) (1 year of employment) Health insurance (after 90 days probationary period) Paid time off (after 90 days probationary period) Healthcare setting: Medical office
Schedule:
8 hour shift Monday to Friday Ability to commute to practice location: 31920 Del Obispo, Suite 170 San Juan Capistrano, CA 92675
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Health insurance Paid sick time Paid time off Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings