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Scheduler / Operations Coordinator
San Marcos, CA

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Top Shelf

Administrative & Operations Support

Entry-Level JobVerifiedNo experience needed
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Job Description

Administrative & Operations Support Top Shelf - 3.8 San Marcos, CA Job Details Part-time $15 - $30 an hour 1 hour ago Benefits Flexible schedule Qualifications Microsoft Excel Spreadsheets Attention to detail Data entry Organizational skills Content management Instagram Google Calendar Full Job Description Administrative & Operations Support — Top Shelf Pullouts About the Role We're looking for a versatile, detail-oriented administrative professional to support our growing cabinet and organization business. This is a hybrid role combining traditional business operations with customer engagement and social media lead management—you'll manage customer communication, review orders and payroll, help prepare proposals, and capture the before/after transformations that showcase our work on social media by making clips, visiting installs occasionally to take video. Working in files on One Drive, sorting through emails, responding to clients. The customer database works best with Windows (Apple okay). You'll work closely with ownership on both business and some personal tasks, with the flexibility and independence to manage priorities in a remote-first environment. In-office presence is minimal and by-need only. What You'll Do Manage customer communication via ACT CRM and Grasshopper phone system Review incoming orders for accuracy and completeness; flag issues and coordinate with team as needed Prepare and process weekly/bi-weekly payroll (data entry, calculations, reconciliation) Monitor and respond to Facebook and Instagram messages and inquiries; qualify leads and route to appropriate team members Manage social media presence: post content, respond to comments, engage with followers Capture and edit high-quality photos and short videos of completed installations for social media (after shots, project showcases) Help create and update project proposals in Excel and other documents Organize job scheduling, client follow-ups, and proposal timelines Support personal business needs and ad-hoc priorities as they arise Maintain organized files and systems for easy team access What We're Looking For Strong organizational skills and comfort with multiple priorities Proficiency in ACT CRM (or quick learner for similar systems), Excel, and Google Suite Experience with construction/remodeling projects helpful but not required —enthusiasm to learn the industry matters more Comfortable managing lead application, schedule follow up, and stay on top of leads Google calendar, excel and adobe understanding is required. Ability to take clear, visually appealing photos/videos (smartphone level is fine; we're not asking for professional equipment) Reliable, self-directed, and able to thrive with minimal supervision while anticipating needs Flexibility to handle both structured admin tasks and creative/content work Prior cabinet experience or construction experience in general welcomed. The Setup Primarily remote; minimal in-office hours (as-needed basis) Flexible schedule with core availability discussed upfront Compensation based on experience
Pay:
$15.00 - $30.00 per hour Expected hours: 10.0 - 20.0 per week
Benefits:
Flexible schedule
Work Location:
Hybrid remote in San Marcos, CA 92069

Benefits

  • Flexible Work Schedules
  • Dental Insurance