Find & Apply For Scheduler / Operations Coordinator Jobs in Nampa, Idaho

Valley Shine Lighting installs permanent exterior LED lighting for homes and businesses across the Treasure Valley. We are a small, fast-growing crew that takes pride in clean installs, quick communication, and customers who tell their neighbors about us. We are hiring an Office Assistant to be the hub of our day-to-day operations. You will be the first voice customers hear, the person who keeps payments on track, and the one who makes sure every install is confirmed before the crew rolls out and followed up on after. This role is a mix of customer service, light bookkeeping, scheduling, and hands-on support around the shop. This is a growth position. The right person will learn how the whole business runs and can move into office management, operations, or dealer support as we expand. What you'll do Phones and front-line customer service Answer all incoming calls and route leads, service requests, and questions to the right person Return voicemails and follow up on missed calls the same day Book and confirm appointments and keep the calendar accurate Payments and job accounting Confirm deposits and final payments for every job before and after install Track outstanding balances and follow up with customers until paid Log payments and keep job records current in our systems Customer communication around installs Text each customer before install to confirm date, time, access, and prep Text each customer after install to confirm satisfaction and request a review Flag any issues or concerns to the owners the same day Shop and operations support Run errands: supply pickups, deliveries, post office, and similar Keep the office and warehouse organized and clean Perform regular inventory counts and report shortages before they hold up a job Handle day-to-day administrative tasks as they come up What we're looking for Required Clear, friendly communicator on the phone and by text Organized and reliable: follows through on payments and confirmations without being reminded Comfortable with computers and quick to learn new software (we run on Google Workspace) Valid driver's license and reliable vehicle for errands Able to lift up to 40 lb and spend part of the day on your feet in the warehouse Preferred 1+ years in an office, customer service, or administrative role An associate or bachelor's degree, or relevant coursework, in business, communications, or a related field Experience with invoicing, payment tracking, or basic bookkeeping Experience in home services, construction, or a trades business Who thrives here You like a job where no two days look the same and you can see the results of your work. You would rather own a problem than hand it off. You are early in your career and want to grow with a company rather than clock in and out. Where this role can go

Office Manager:

owning scheduling, payroll support, and vendor relationships

Operations Coordinator:

running install logistics, inventory, and crew dispatch

Dealer Support:

helping our sister company, Novex Smart Lighting, onboard and support dealers as the network grows Pay, schedule, and how to apply

Pay:

$54,400 per year with raises tied to taking on more responsibility

Schedule:

Monday-Friday, 8-5pm, with occasional flexibility during peak install season

Location:

In person at our Nampa office and warehouse Start date: ASAP, with overlap and training from our current office assistant before she transitions out To apply: Send a resume and a few sentences about why this role fits you to boise.valleyshine@gmail.com Applications reviewed as they come in. Valley Shine Lighting is an equal opportunity employer.

Pay:

$54,400.00 per year

Benefits:

Paid time off

Work Location:

In person