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Scheduler / Operations Coordinator
Cicero, IL

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Now viewing: Support Specialist:::Remotely:::EV Operations
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IONITY#11

Support Specialist:::Remotely:::EV Operations

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Job Description

Support Specialist:
::
Remotely:
::

EV Operations IONITY#11 Cicero, IL Job Details Part-time | Full-time $32
  • $34 an hour 2 hours ago Benefits Health insurance Dental insurance Flexible schedule Life insurance Qualifications Optimizing workflow processes Computer operation Office activity coordination Email customer support Phone communication Computer literacy Client inquiry handling Administrative experience Schedule management Desktop applications Organizational skills Computer skills Productivity software Communication skills Entry level Office experience Client interaction via phone calls Office record organization Full Job Description About the Company IONITY operates in the electric vehicle charging industry, supporting convenient charging experiences for EV drivers.
We value professionalism, clear communication, reliable service, and efficient operations. Job Overview We are seeking organized and detail-oriented candidates to join our team as EV Operations Support Specialists. This role focuses on digital recordkeeping, customer communication, charging station information, and administrative support. Key Responsibilities
  • Monitor emails, messages, and customer inquiries.
  • Maintain accurate digital records and operational information.
  • Monitor charging station information and report service issues to the appropriate support team.
  • Update charging station location details on Google Maps when authorized.
  • Assist with scheduling, documentation, and administrative tasks.
  • Communicate professionally with customers and team members.
  • Help improve daily workflows and operational efficiency. Qualifications
  • Good written and verbal communication skills.
  • Professional customer service and telephone etiquette.
  • Basic computer skills, including email and standard office software.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work independently.
  • Reliable internet connection and a suitable home-office setup.
  • Previous administrative, reception, or customer service experience is preferred.
  • A university degree or relevant certification is an advantage. Applicant Requirements
  • Applicants must be 25 years of age or older.
  • Please include your current phone number and updated contact information on your resume.
How to Apply Interested candidates may submit an updated resume highlighting their relevant skills and experience. Selected applicants may be contacted by phone or text message regarding the next steps. Please ensure your contact information is accurate and monitor your messages for hiring-related updates.
Pay:
$32.00
  • $34.
00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Life insurance Application Question(s): Please attach your updated resume in PDF format when submitting your application.
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance
  • Life Insurance