Find & Apply For Scheduler / Operations Coordinator Jobs in Falmouth, Massachusetts

Company Overview TechGlobal, Inc. is a dedicated provider of Professional Services and IT Solutions to government agencies at all levels. As a subsidiary of FedGeek, we focus on delivering innovative and reliable technology-driven solutions to support public sector operations. Position Overview The Assistant Operations Specialist (AOS) - EM Operations provides comprehensive field, technical, and administrative support to execute, maintain, and optimize NOAA's Electronic Monitoring (EM) and traditional fisheries observer programs across the Northeast and Mid-Atlantic regions. Working directly with the Electronic Monitoring Lead and the EM Operations Specialist, the AOS plays a critical role in accelerating the integration of electronic technologies (ET) into core monitoring infrastructure. Core responsibilities include data quality management, regulatory compliance, developing EM protocols, monitoring Pre-Trip Notification System (PTNS) participation, dockside sampling, and facilitating industry outreach. This role also provides essential after-hours emergency support for field observers and assists the Office of Law Enforcement (OLE) with compliance documentation. Key Responsibilities & Operational Tasks 1. Electronic Monitoring (EM) &

Technical Support EM Program Execution:

Assist with planning, coordinating, and maintaining EM coverage; review/develop equipment specs, perform EM cost assessments, and draft outreach summary reports.

Infrastructure & QA/QC:

Help define infrastructure, database, and staffing needs for video review audits; oversee EM service providers; and establish species ID and QA/QC protocols.

Video & Technology Analysis:

Analyze video data as needed; troubleshoot electronic data acquisition systems and conduct field testing of computer, observer, or fishing gear. 2.

Field Operations, Observer Support & Debriefing Field Deployment:

Deploy as needed on shadow trips, trip trainer trips, priority/probationary trips, and uncovered commercial fisheries requiring protocol development.

Observer Training & Debriefing:

Conduct exit and in-house debriefings, track observer performance, provide data quality guidance, and assist with observer safety training (MSIT).

Emergency Support:

Serve in the after-hours on-call rotation to provide emergency and technical support for field observers.

Research Cruises:

Participate on research cruises aboard NOAA vessels as time and funding allow. 3.

Industry Outreach & Regulatory Compliance Port Outreach & Captain Interviews:

Conduct dockside interviews with vessel captains, resolve operational issues, track vessel selection, and attend Fishery Management Council/Plan Development Team meetings.

Compliance & OLE Liaison:

Identify compliance issues or trip refusals; compile comprehensive evidentiary memos for the Office of Law Enforcement (OLE) within 1 week of a refusal; research and track "Vessels of Concern."

PTNS Oversight:

Monitor vessel compliance and performance on the Pre-Trip Notification System (PTNS); maintain PTNS instructional guides; train providers and industry on PTNS protocols. 4. Dockside Monitoring (DSM) & Portside Sampling Support dockside sampling by coordinating with Captains, dealers, and project managers for offload monitoring. Inspect fish holds (climbing ladders required), verify catches, sort/weigh/measure sub-legal groundfish, generate weigh-out reports, and perform QA/QC on DSM data.

Minimum Qualifications & RequirementsEducation & Experience Education:

Bachelor of Science (B.S.) degree in Marine Biology, Fisheries, or a related scientific field.

Experience:

Minimum of seven (7) years of relevant experience working with marine fisheries information programs or science-based programs. Technical & Computer Skills Demonstrated knowledge of fishery science, fishery management, and analytical techniques. Proficiency in GIS , Oracle (or other relational database management systems), and SQL programming . Advanced proficiency in MS Office suite and G Suite tools (Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar). Required Certifications & Credentials (Must possess or obtain during performance period) NOAA Marine Safety Instructor Training ( MSIT ) Certification NOAA Safety I, II, and/or III Advanced Observer Marine Safety Training First Aid / CPR / AED Certification (American Red Cross / AHA equivalent) Bloodborne Pathogens Training Valid Driver's License & Commerce Learning Center (CLC) Defensive Driving Course completion Preferred / Desired Qualifications Previous experience as an observer with

NEFOP , ASM

, or IFS (Industry-Funded Scallop). Small boat operation experience or work aboard commercial fishing vessels. Lifeguard Certification.

Working Conditions & Travel Work Schedule:

Regular office hours (min. 2 days/week on-site), periodic overtime, regular weekend assignments, and mandatory rotation for after-hours on-call support.

Physical Requirements:

Ability to conduct field work, climb vessel ladders, inspect fish holds, handle biological samples, and perform port inspections.

Travel:

Regular travel to fishing ports throughout the Northeast/Mid-Atlantic, NOAA facilities, and Fishery Management Council meetings. Join us to make a meaningful impact by supporting NOAA operations. We value energetic individuals who thrive in dynamic environments and are committed to upholding the highest standards of security and professionalism.

Pay:

$55,000.00 - $62,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person