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Scheduler / Operations Coordinator
Chanhassen, MN
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You Keep the Orders—and the Business—Moving Are you the person who catches the missing detail, untangles a confusing request, and keeps things moving forward? At Waytek, every order matters. Our customers rely on us for the electrical components that help keep vehicles, equipment, and critical systems running. As an Order Entry & Operations Specialist, you'll make sure orders are entered accurately, questions are answered quickly, and potential roadblocks are cleared before they become bigger problems. One moment you may be entering an order; the next, you could be resolving an order hold, researching a discontinued part, or helping a customer understand what happens next. If you enjoy organized, detail-focused work and like being the person others can count on, we'd love to meet you. What You'll Do Enter customer orders accurately and efficiently Prepare quotes and respond to questions about products, pricing, availability, and delivery Review order details and resolve missing or conflicting information Monitor and clear ERP order holds and shared work queues Keep customers informed about back orders, delays, discontinued products, and other changes Process returns, replacements, and post-sale requests Support product-documentation, PPAP, and regulatory-compliance requests Partner with Purchasing, Sales, Warehouse, and other teams to resolve issues Maintain accurate customer, order, and interaction records Identify ways to make our order processes faster, clearer, and more reliable What You'll Bring One to three years of customer service, order entry, administrative support, or operations experience Strong attention to detail and a commitment to accuracy The ability to organize and prioritize multiple requests Clear, professional written and verbal communication skills A practical, solutions-focused approach to problems Confidence learning new systems, products, and processes The ability to work independently and collaborate across departments Experience with Microsoft Word, Excel, Outlook, or similar programs A high school diploma or equivalent The ability to read, write, and communicate effectively in English Business-to-business, distribution, ERP, compliance, or electrical-products experience is helpful—but not required. We'll help you learn what you need to know. You'll Thrive Here If You… Notice details others might miss Enjoy turning a busy queue into a completed to-do list Stay calm and organized when priorities change Communicate proactively and follow through Take satisfaction in getting an order right the first time Believe great service requires accuracy, responsiveness, and teamwork Work Environment and Physical Requirements This hybrid position includes regular onsite work at our Chanhassen location. Most of the workday is spent seated, typing, and using a computer, with some standing and walking. The role occasionally requires lifting up to 20 pounds and may involve reaching, stooping, kneeling, or crouching. It also requires regular use of phones and standard office equipment. Ready to Keep Things Moving? Bring your attention to detail, problem-solving skills, and can-do mindset to Waytek. You'll join a team where accurate work matters, helpful people are valued, and every well-managed order contributes to our customers' success. Apply today—we'd love to learn more about you. Benefits 401(k) with company matching Health, dental, and vision insurance Health savings account Life insurance Employee assistance program Paid time off Employee discount Referral program
Job Type:
Full-time Pay:
$24.00 - $26.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply