Find & Apply For Scheduler / Operations Coordinator Jobs in Bismarck, North Dakota

We are seeking a highly organized, detail-oriented Home Care Scheduler to support our growing healthcare team. This role helps ensure clients receive reliable, uninterrupted care by coordinating caregiver and nursing schedules, maintaining coverage, and serving as a key communication link among clients, families, caregivers, nurses, and office staff. What You'll Do Scheduling & Staffing

• Keep client shifts staffed and schedules current.
• Schedule new clients and coordinate care start dates.
• Match caregivers and nurses with clients based on skills, availability, and compatibility.
• Coordinate caregiver orientations and training shifts. Communication & Coordination
• Communicate schedule changes to clients, families, nurses, and case managers.
• Keep caregivers informed of schedule updates and client status changes.
• Partner with office staff to support consistent, high-quality care. Documentation
• Maintain accurate scheduling, payroll, and client notes in agency systems.
• Document communications and changes according to company policies. Backup On-Call Support
• Provide backup support to on-call schedulers as needed.
• Respond to staffing call-offs and scheduling emergencies.
• Coordinate timely communication among caregivers, clients, and on-call nursing staff. Qualifications The ideal candidate stays calm under pressure, remains highly organized, and can coordinate multiple priorities while keeping client care at the center of every decision. Required
• High school diploma or GED.
• 1-2 years of scheduling, staffing, dispatch, workforce coordination, or similar experience.
• Experience working in a fast-paced environment with frequent changes and interruptions.
• Strong computer skills and the ability to learn scheduling software quickly.
• Excellent phone, text, and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize competing needs and solve staffing issues independently.
• Dependable attendance and punctuality. Preferred
• Experience in home care, home health, healthcare staffing, assisted living, long-term care, hospital staffing, or a medical office setting.
• Experience scheduling a large hourly workforce across multiple clients, locations, or shifts.
• Experience managing call-offs, open shifts, overtime, availability, PTO, and last-minute schedule changes.
• Familiarity with WellSky or another healthcare or workforce scheduling platform.
• Experience communicating with caregivers, CNAs, nurses, clients, and families.

Working at Dakota Home Care At Dakota Home Care, our team members are our greatest asset. We foster a supportive, positive work environment where employees can grow professionally while making a meaningful difference in the lives of others. As a family-owned organization recognized as an Employer of Choice , Dakota Home Care is committed to supporting both clients and caregivers. Benefits & Perks What We Offer

• Competitive compensation and a full benefits package
• Supportive leadership and a collaborative team culture
• Opportunity to work for an award-winning home care organization
• Meaningful work that helps clients remain safe and comfortable at home
• Professional development and career growth opportunities
• The opportunity to build strong relationships with caregivers, clients, and families while making a difference every day

Pay:

$25.00 - $28.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan

Work Location:

In person