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Scheduler / Operations Coordinator
West Orange, NJ

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Affiliates in Gastroenterology

Medical Scheduler

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Job Description

Medical Scheduler Affiliates in Gastroenterology West Orange, NJ Job Details Full-time $19 - $21 an hour 1 hour ago Benefits Free parking Paid training Disability insurance Health insurance Dental insurance 401(k) Paid time off Uniform allowance Employee discount Bereavement leave Life insurance Qualifications Microsoft Word Microsoft Outlook Phone communication Customer service Word embeddings Filing English Medical scheduling High school diploma or GED Attention to detail Organizational skills Computer skills Telephone systems Multi-line phone systems Clinical confidentiality policies Medical terminology Office phone management Full Job Description We are looking for a Medical Procedure Scheduler for a busy gastroenterology office that can provide customer service over the phone and in person. Sets the tone for a positive experience. You should apply for this Medical Procedure Scheduler role today if you are a self-starter who finds value in working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. To be successful, this candidate should be confident, a strong communicator, and have excellent interpersonal skills. We expect this individual to contribute efficiently to the day-to-day operations of the center. Exhibits empathy, courtesy, competence, efficiency, and care Answer phones promptly and professionally Scheduling, confirming, and rescheduling procedures Registering patients Preparing patients charts Entering patient demographics into the database Accommodating various files and providing general office duties, e.g. data entry, faxing, scanning, etc. Acting as a liaison with patients and providers in a compassionate and kind manner Tending to client forms Addressing patients and visitors, in person or on the telephone; answering or referring inquiries Providing support in the management of patient medical records Replying to inquiries in a detail-oriented and effective manner, while corresponding with phone calls within minimum rings Obtain Insurance authorizations for all procedures being performed in and outside of the office Follow all HIPAA regulations Requirements & Skills Organizational skills Ability to use discretion while working with sensitive information Confidentiality Problem-solving skills Skills in multi-line phone systems preferred Ability to handle multiple tasks to prioritize needs and expedite tasks upon request Incoming phone call management skills required Knowledgeable of medical terminology and insurance products and plans Answering Multi-Line Phone System experience Minimum 2 years recent experience working in a hospital, clinic or doctor's office Excellent communication skills (Oral and written) Knowledge of MS Word and Outlook Previous experiencing using some form of medical software is preferred Bilingual English/Spanish a plus High School Diploma or Equivalent is required
Job Type:
Full-time Job Type:
Full-time Pay:
$19.00 - $21.00 per hour
Benefits:
401(k) Bereavement leave Dental insurance Disability insurance Employee discount Free parking Health insurance Life insurance Paid time off Paid training Uniform allowance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Medical scheduling: 1 year (Preferred)
Language:
English (Required) Spanish (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Bereavement/Mental Health Leave
  • 401(k) Plans
  • Professional Development