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Scheduler / Operations Coordinator
Horsham, PA

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Allstate- Whitehead Insurance Agency

Operations Coordinator

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Job Description

Join a Top-Performing Business in a High-Impact Operations Role We're looking for an exceptional Operations Coordinator to join one of the top-performing Allstate agencies in the country in a newly created business-operations position. Insurance experience is not required. This is NOT a traditional administrative or entry-level coordinator job. You'll work directly with agency leadership and have meaningful responsibility across business operations, technology, reporting, quality assurance, client retention, recruiting and new business initiatives. We're looking for someone who wants ownership, variety, direct exposure to business leadership and an opportunity to expand their skills and responsibilities as the position develops. Our agency manages more than $13 million in business and has consistently performed among Allstate's top agencies nationally. What You'll Do
  • Own recurring operational processes, reports, spreadsheets and trackers
  • Perform quality-control reviews and identify issues requiring follow-up
  • Support client-retention initiatives and communicate directly with customers
  • Assist with recruiting, onboarding and new employee licensing
  • Work extensively with Excel, Google Workspace and business technology
  • Support social media and digital-business activities
  • Research issues and organize information for management
  • Assist with technology implementations, process improvements and business-development projects What We're Looking For
  • Exceptional organization, accuracy and follow-through
  • Strong Excel, technology and computer skills
  • Excellent written, verbal and client communication
  • Ability to work independently and manage competing priorities
  • Strong judgment and problem-solving ability
  • Professional maturity, discretion and absolute trustworthiness
  • Someone who learns quickly and takes ownership We're looking for the person who naturally thinks: "Give it to me.
I'll get it done efficiently, keep it organized, and make sure it's done right."
Compensation & Benefits Starting Salary:
$62,000-$65,000 , based on experience and qualifications.
Benefits include:
  • group health, dental, life and disability insurance
  • 401(k) with 3% employer contribution
  • PTO
  • Professional development/licensing opportunities.
Pay:
$62,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Health insurance Paid time off Application Question(s): The schedule for this role is 8:00am-4:30pm Monday through Friday. Do you have any restrictions during these hours? What is your current/last income level? Are you current employed? If not, why did the last role end? NO remote work - what is your commute time to 1250 Easton Rd Horsham, PA 19044 every day? What makes you a good fit for this role?
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings