Find & Apply For Scheduler / Operations Coordinator Jobs in Wyomissing, Pennsylvania

We are seeking a dependable, organized, and customer-focused Sleep Scheduler to join our sleep center team. This position plays a vital role in ensuring a positive patient experience by coordinating new sleep patient consult's & follow ups, scheduling sleep studies and providing exceptional customer service. The ideal candidate is detail-oriented, works well in a fast-paced healthcare environment, and has excellent communication and multitasking skills.

Responsibilities:

Schedule, reschedule, and confirm in-lab sleep studies and home sleep tests. Obtain insurance eligibility. Register patients and accurately enter demographic and insurance information. Greet patients and visitors in a professional and friendly manner. Answer incoming phone calls and respond to patient inquiries. Coordinate with physicians, technologists, and clinical staff regarding scheduling needs. Maintain accurate patient records within the electronic medical record (EMR) system. Prepare patient paperwork and ensure all required documentation is completed. Monitor appointment schedules to maximize efficiency and minimize cancellations or no-shows. Maintain patient confidentiality and comply with HIPAA regulations. Perform other administrative duties as assigned.

Qualifications:

• High school diploma or GED required; associate degree preferred. Previous medical office, healthcare scheduling, or front desk experience preferred. Experience with EMR systems and Microsoft Office applications. Knowledge of insurance verification and prior authorization processes is preferred. Excellent communication and interpersonal skills. Strong organizational skills with exceptional attention to detail. Ability to multitask and work independently in a fast-paced environment. Professional appearance and customer service-oriented attitude.

Preferred Skills:

• Experience working in a sleep center, pulmonary practice, or specialty clinic. Familiarity with medical terminology. Ability to prioritize competing tasks while maintaining accuracy. Strong problem-solving and time management skills.

Benefits:

• Competitive salary Health, dental, and vision insurance Paid time off Paid holidays Retirement plan with employer match (if applicable) Opportunities for professional development and advancement

Schedule:

• Full-time Monday-Friday Day shift (hours may vary based on clinic needs) We are committed to providing exceptional patient care and are looking for a team member who is compassionate, dependable, and dedicated to delivering outstanding service throughout every step of the patient's sleep care journey. If you enjoy helping others and thrive in a collaborative healthcare environment, we encourage you to apply.

Benefits:

• 401(k) Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Free parking Health insurance Health savings account Life insurance Paid time off Retirement plan Uniform allowance Vision insurance

Work Location:

In person