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Scheduler / Operations Coordinator
College Station, TX

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The Caregiving Company

Scheduling Coordinator

Job Description

Pay:

$20.00-$23.00 per hour The Scheduling Coordinator is responsible for ensuring all client shifts are consistently staffed by managing caregiver schedules and coordinating real-time coverage. This role focuses on matching caregivers to clients based on skillset, availability, and compatibility while maintaining flexibility to respond to call-outs, schedule changes, and urgent staffing needs. The Scheduling Coordinator builds and maintains weekly schedules, communicates updates with caregivers and clients, and works to ensure continuity of care. This position plays a critical role in delivering a reliable and high-quality client experience by minimizing gaps in coverage and optimizing caregiver utilization. The ideal candidate is highly organized, solution-oriented, and thrives in a fast-paced environment. They are able to think quickly, communicate clearly, and solve problems under pressure while managing multiple priorities.

Responsibilities:

Build and maintain weekly caregiver schedules Match caregivers to clients based on skills, availability, and needs Respond to call-outs, no-shows, and last-minute changes Secure shift coverage quickly to avoid gaps in care Communicate schedule updates with caregivers and clients Maintain accurate and up-to-date scheduling records Monitor coverage, overtime, and caregiver utilization Coordinate with recruiting team on staffing needs

Qualifications:

2+ years of scheduling, dispatch, or coordination experience Strong organizational and time management skills Ability to multitask in a fast-paced environment Excellent communication and problem-solving abilities Experience with Google Suite and scheduling software Healthcare or home care experience preferred

Schedule:

Full-time, Monday-Friday with on-call rotation

Benefits:

PTO, Performance-based Incentives, Optional Health, Dental, and Vision Insurance