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Schedule and coordinate garage door service, repair, and installation appointments.
Assign technicians and installers based on location, availability, and job requirements.
Communicate appointment details and schedule changes with customers and field employees.
Respond to customer calls and assist with scheduling-related questions.
Maintain accurate schedules, work orders, and customer information.
Monitor daily routes and adjust schedules as emergencies or priorities arise. . Coordinate with sales, service, warehouse, and installation teams as needed.
Represent Door Systems with professionalism and exceptional customer service About Door Systems, Inc.
Family-owned and founded in 1951
A growing company with more than 200 employees
A recognized leader in the garage door industry
Financially strong and positioned for continued growth
Strong organic growth and accelerated expansion through acquisitions
Distributor and dealer of residential and commercial garage doors
25 locations throughout New England and New York
Strategic partnership with Garaga, a leading garage door manufacturer in Canada and the United States
Strong financial and operational foundation
Clear mission, vision, and values that guide our business Why Join Our Team? Working at Door Systems means joining an organization that values innovation, collaboration, and continuous improvement. About Our Corporate Team
Headquarters located in Framingham, MA
Open-minded leadership team and Board of Directors that values new ideas and experience
Stimulating and evolving work environment
Strong commitment to modernization and technology
Agile organization that embraces change and innovation
Collaborative culture focused on growth and success Qualifications The Ideal Candidate for the

Scheduling Position Will:

Possess 3-5 years of previous scheduling or dispatching experience, preferably in the garage door industry. Applicants with experience in the construction, building products, home improvement, or a related industry will be considered.
Display strong computer skills and comfort using technology
Demonstrate excellent organizational and multi-tasking abilities
Exhibit outstanding communication and customer service skills . Be comfortable working in a fast-paced environment and adjusting priorities throughout the day.
Maintain a positive, courteous, professional, and self-motivated attitude
Be dependable, detail-oriented, and able to work effectively as part of a team.
Display a strong work ethic and commitment to achieving results Compensation & Benefits This is a full-time, in-office position (40+ hours per week) offering a competitive salary.

Benefits Include:

Competitive salary
Health insurance
Dental insurance
Vision insurance
Company provided disability insurance (STD, LTD)
Company provided life insurance
401(k) and Roth 401(k) with company matching contribution
Paid training and ongoing support
Career advancement opportunities within a growing organization Troy Door Systems is an Equal Opportunity Employer.

Interested candidates must supply copy of resume.

Pay:

$24.00 - $27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

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Find & Apply For Scheduler / Operations Coordinator Jobs in Troy, Vermont

Scheduler