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Shipping / Receiving Clerk
Camarillo, CA
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We are seeking a detail-oriented and highly organized Online Fulfillment Staff member to join our team. You will be responsible for the end-to-end processing of e-commerce orders. The ideal candidate thrives in a fast-paced environment, maintains high standards of accuracy, and ensures every customer receives their order correctly, on time and in perfect condition.
Key Responsibilities Order Processing:
Review and print incoming online orders from e-commerce platforms (e.g., Shopify)
Picking:
Locate and accurately pick products from designated warehouse shelves using SKU or item numbers as reference.
Quality Assurance:
Inspect merchandise for damages or flaws and ensure the correct quantities and SKUs are selected before packing.
Packaging & Labeling:
Pack items securely using appropriate materials and apply accurate shipping labels and packing slips.
Shipping & Dispatch:
Prepare staged orders for carrier pickups and process necessary shipping/tracking documentation.
Inventory Management:
Assist with routine stock counts, restock shelves, and notify management of low inventory levels.
Customer Service:
Answers phone and email inquiries, explain the products and provide relevant recommendation if necessary. Resolves complaints with patience and politeness.
Workspace Maintenance:
Keep the fulfillment, packing, and warehouse areas clean, organized, and free of safety hazards. Keep equipment (e.g., computers and printers) well maintained.
Qualifications & Requirements Education:
High school diploma or equivalent preferred.
Experience:
Previous experience in a warehouse, e-commerce fulfillment, or shipping environment is highly preferred.
Tech Skills:
Basic computer proficiency and experience with inventory management systems, shipping software (e.g., ShipStation), and barcode and RFID scanners. Knowledge in Retail Pro and Shopify is an advantage
Physical Demands:
Stand and walk for 8-hour shifts, lift, push, and pull packages up to 50 lbs. and climb ladders at least 12 feet high.
Soft Skills:
Strong attention to detail, excellent time management, and the ability to work collaboratively in a team setting. Physical and Environmental Working Conditions Work environment involves moving through a warehouse. May require working in environments with fluctuating temperatures and moderate noise levels. Flexibility to work overtime and weekends, especially during peak retail seasons or holidays.