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Order Fulfillment Associate
Job Description
Order Fulfillment Associate Aviso, LLC - 3.8 Fremont, CA Job Details Full-time $25 - $28 an hour 7 hours ago Qualifications Export management Freight documentation management Trade compliance Compliance documentation Customs documentation preparation Hazardous materials transportation International trade regulations Transportation documentation for distribution operations Full Job Description Position Summary The Order Fulfillment Associate coordinates order processing and fulfillment activities. This role connects customers, Sales, Operations, and cross-functional teams to assist with timely, accurate, and compliant shipments for patient therapy. Key Responsibilities Handle customer order entry, purchase order receipt, and shipping transactions in Great Plains and Oracle systems. Process internal order requests, including in-service, service orders, service depot requests, evaluations, and demo units. Track evaluation agreements and demo equipment logistics with Sales and Operations. Coordinate with internal teams and freight forwarders to manage domestic and international logistics, shipping pick-ups, and delivery notifications. Prepare trade documentation, including Commercial Invoices (CI), Certificates of Origin (COO), Certificates of Conformance (COC), Shipper's Letters of Instruction (SLI), and Dangerous Goods forms. Address order-related inquiries, including shipping discrepancies, complaints, and unit returns. Qualifications & Competencies Experience with order management, CRM, or ERP systems (Great Plains, Oracle). Knowledge of Dangerous Goods/Hazardous Material shipping procedures. Proficiency in Microsoft Excel. Written, verbal, and data entry skills. Ability to organize tasks, address customer issues, and maintain professionalism. Experience & Certification Requirements 2-3 years of experience in order processing or sales support. 1-2 years preparing export documentation. Ability to obtain and maintain Dangerous Goods certification for Lithium batteries