The Inbound/Outbound Manager oversees receiving or shipping functions. Assists in creating a strong work team and helps resolve employee relations issues. Job Responsibility
- Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
- Participates with distribution center management team; develops action plans for conducting internal analyses and gap identification.
- Conducts daily status meetings with management team to review prior day's performance and to develop action plan for current day.
- Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
- Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
- Leads inbound or outbound team in goals and measurement development and implementation.
- Reviews the strategic goals of the inbound or outbound area and sets performance goals.
- Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions.
- Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
- Communicates with company carrier regarding store loads and backhauls. Job Qualifications
- Strong analytical and math skills; strong attention to detail.
- Good (Strong) oral and written communication skills.
- Understanding of human resource practices and OSHA and FDA regulations.
- Proficiency in Excel and Word; experienced with general software applications.
- Familiarity with Warehouse Management System functionality.
- Planning and forecasting skills.
- Team problem-solving skills. Working Conditions Must be able to physically move throughout the distribution center to monitor the flow of merchandise. Education/Experience
- Five years' minimum experience in distribution, logistics and management.
- Experience in warehouse management systems and RTS applications preferred.
- Experience in automated retail distribution center is preferred.
- College degree in business.