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Transportation Supervisor
Astoria, NY

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Gate Gourmet

Transportation Supervisor

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Job Description

About us Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 95 years, we have served over 270 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 250 million travelers around the globe. Job Description Position is responsible for supporting the operational unit with meeting customer requirements and needs in the area of transportation; coordinating services between the facility and drivers and controls activities on the dock; and for supervising drivers and driver assistants.
Annual Hiring Range/Hourly Rate:
$66,300
  • $70,000 Per Year .
Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Employee Discounts Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
Responsible for obtaining control sheets and making assignments for team drivers to flights daily. Responsible for supervising drivers and driver assistants. Checks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departure. Checks that all teams are catering correct aircraft and flights. Ensures that all employees are in compliance with safety procedures and Airport Transport Authority badging requirements. Assists teams with late flights and equipment changes. Responsible for getting information from airlines on service requirements and updates. Maintains radio contact with Operations Manager and leads during operation. Conducts regular checks of the supply stations on AOA. Responsible for security and proper transportation of products, airline equipment and maintaining cleanliness of vehicles. Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and food costs. Maintains all financial goals related to productivity, overtime, and labor goals. Works with management staff to improve performance of the unit. Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions. Manages work flow balancing
  • the division of responsibilities amongst employees on each shift Manages daily manpower planning including assignment of responsibilities and workstations.
Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.) In conjunction with department leaders determines number of employees needed by shift Responsible for employee retention and monitors employee turnover. Prepares administrative reports as required. Responsible for safety, quality and compliance with customer specifications.
Qualifications Education:
High School Diploma or GED required. Associates degree or degree from a 4 year university or college preferred.
Work Experience:
A valid driver's license. Ability to pass a DMV verification process. Clean driving record that does not contain moving violations, accidents. Minimum 3 years of experience working as a delivery driver and/or in a customer service capacity required. Minimum of 2 years of supervisory experience working in a high volume , manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field is preferred. Experience working in the airline industry is preferred. Ability to work weekends and a flexible schedule as needed.
Technical Skills:
(Certification, Licenses and Registration) A valid driver's license. Must comply with company policies Ability to obtain Airport Transport Authority badge required. Ability to obtain Customs Seal for Airport Transport Authority badge required . Language /
Communication Skills:
Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved. Bi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi or Polish is a plus.
Job Dimensions Geographic Responsibility:
Unit Type of Employment:
full-time Travel %: up to 10%
Exemption Classification:
exempt
Internal Relationships:
GateServe Employees External Relationships:
customers Work Environment / Requirements of the
Job:
Strong customer service skills. Ability to supervise and motivate others. Dedication to excellence and a strong work ethic. Attention to detail and compliance oriented. Strong problem solving and analytical skills. Ability to adjust to operational needs as they arise. Ability to work under pressure and able to make sound decisions. Basic computer skills with working knowledge of Microsoft Office products required. Budget /
Revenue Responsibility:
(Local Currency) Organization Structure Direct Line Manager (Title): General Manager or Mgr, Ops, Gate Serve Dotted Line Manager (Title, if applicable): 0
Number of Direct Reports:
up to 3
Number of Dotted Line Reports:
0
Estimated Total Size of Team:
up to 5 gategroup Competencies Required to be Successful in the
Job:
Thinking
  • Information Search and analysis & problem resolution skills Engaging
  • Understanding others, Team Leadership and Developing People Inspiring
  • Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving
  • Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability.
To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability , take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone's day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Job Type:
Full-time Pay:
$66,300.00
  • $70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have Airline Ramp Safety Transportation experience?
Experience:
High volume supervisory: 2 years (Required)
Airline Ramp Safety:
2 years (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Medical Leave
  • 401(k) Plans
  • Health and Wellness Programs