Find & Apply For Customer Service Manager Jobs in Laud By Sea, Florida

Introduction At RPS, we don't just embrace bold ideas, we make them happen. We're a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You'll be supported by a culture that celebrates ownership, curiosity, and high performance, where you're trusted to do your best work and encouraged to keep learning along the way. Overview At RPS, we help clients navigate complex insurance challenges through innovative solutions and exceptional service. We are seeking a Broker/Account Manager who is passionate about developing business, strengthening client relationships, and delivering outstanding service in a fast-paced environment. How you'll make an impact As a Broker/Account Manager, you will play a key role in both business development and client management by driving new revenue opportunities while ensuring an exceptional client experience for an assigned portfolio of accounts.

Key responsibilities include:

Develop and grow new business opportunities with both prospective and existing clients. Manage and retain an assigned book of business while identifying cross-sell and upsell opportunities. Serve as a trusted advisor by providing consultative insurance and risk management solutions. Lead day-to-day account management activities and ensure client needs are addressed promptly and effectively. Coordinate and collaborate with internal client service teams to deliver a seamless client experience. Support the placement, renewal, and servicing of insurance programs. Manage a subset of client accounts with low to moderate complexity while supporting senior brokers and account executives on larger, more complex accounts. Build strong relationships with carriers, underwriters, clients, and internal stakeholders. Ensure service standards, compliance requirements, and operational processes are consistently met. Assist with proposals, presentations, policy reviews, and client meetings.

About You Required:

Bachelor's degree and 3 years related experience or High School Diploma/GED and 8 years related experience required. License required. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page . Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

Bachelor's degree and 3 years related experience or High School Diploma/GED and 8 years related experience required. License required.