Find & Apply For Customer Service Manager Jobs in Pompano Beach, Florida

Overview Lead a diesel service operation that keeps vehicles safe, reliable, and ready for the road. As Diesel Service Manager, you'll guide technicians, coordinate repairs, and keep customers informed from estimate through service completion.

Your impact:

Clear estimates and timely repair updates help customers make informed decisions and return to service with confidence. Duties Manage daily automotive service workflows, assign work, and support service technicians. Review diagnostics and repair needs, including transmissions, brakes, suspension, shocks and struts, alignments, tire service, and oil changes. Prepare and review auto estimates using estimating software, including computer-aided vehicle damage estimating when applicable. Communicate repair options clearly, deliver strong customer service, and identify appropriate sales and upselling opportunities. Oversee service writing, vehicle maintenance records, cash handling, and quality checks for automotive repair and collision repair work. Experience Mechanic, service technician, or auto service management experience; dealership experience is a plus. Mechanical knowledge of diesel vehicles, automotive diagnostics, and repair procedures. Familiarity with auto estimating and estimating software; collision repair or computer-aided vehicle damage estimating experience is helpful. Strong client communication, customer service, sales, and service writing skills. Valid driving ability and experience with vehicle maintenance; knowledge of transmissions, oil changes, alignment, suspension, tire service, shocks and struts, and brake repair is preferred.

Pay:

$95,000.00 - $105,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Retirement plan

Work Location:

In person