Find & Apply For Customer Service Manager Jobs in Franklin, Indiana

The Administration MIT will be able to perform all office duties including but not limited to: all aspects of billing, understanding of food quality holds, all customer services aspects including Buying, scheduling, and interacting with clients via in person, phone, and email. Upon demonstrating proficiency in each task, the MIT will then be cross-trained in other departments and will eventually be trained and prepared to manage the office.

ESSENTIAL ABILITIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING

Understand and be able to process all aspects of billing (billing schedules, client programs, process daily/weekly/monthly billing, etc.) Ability to schedule appointments in online scheduling system (inbound & outbound) All customer service-related responsibilities including but not limited to hold definitions, applying/removing product holds, changing inventory status, inventory adjustments, etc. Ability to communicate with, discipline, and manage all office staff Ensure product is properly set up, ordered, and aligns with program client is active in Manage inventory levels in their respective customer divisions on a daily basis keeping days of supply as low as possible without shorting product (Buying) Daily communication between customers and vendors for all requests

Job Type:

Full-time Pay:

From $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Education:

Bachelor's (Required) Ability to

Commute:

Franklin, IN 46131 (Required)

Work Location:

In person