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Starbucks Manager-Baltimore

Why choose us?

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Starbucks Department Manager, w customer experience, product quality, and operational consistency come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational performance. As a Starbucks Department Manager, you will oversee daily department operations, support sales and financial goals, and ensure consistent execution of service, food safety, and Starbucks standards. This role offers a fast-paced, customer-focused environment w your work directly supports customer satisfaction and business performance.

Bring your flavorBuilding the future of food and well-being starts with a welcoming and consistent café experience. Bring your interest in customer service, product quality, and team collaboration to a role w you help maintain standards, support your associates, and create a positive environment for both customers and employees.

Main responsibilities:

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency
• Support hiring, training, coaching, and development of Starbucks associates
• Maintain a customer-first environment and respond to service needs and concerns appropriately
• Coordinate daily activities and responsibilities to support smooth workflow and service levels
• Maintain calm, consistent operations during high-volume periods
• company and Starbucks programs, policies, and procedures
• Ensure compliance with food safety, sanitation, and product handling standards
• Manage ordering, inventory levels, product rotation, and storage
• Support department sales, budgeting, and expense management
• Maintain accurate communication with vendors, store management teams, and community partners
• Complete required reporting and administrative responsibilitiesWe are looking for candidates who possess the following:

Soft skills:

• Strong customer-service focus with a professional team presence
• Effective communication, coaching, and collaboration skills
• Strong organization, time management, and planning abilities
• Ability to remain steady in fast-paced, high-volume environmentsSkill areas:
• Café or food service operations and customer experience
• Inventory management, ordering, and product rotation
• Scheduling, task coordination, and team support
• Food safety, sanitation, and compliance practices

Knowledge:

• Starbucks products, preparation standards, and service expectations
• Food safety requirements and sanitation procedures
• Store systems, ordering tools, and basic computer applications

Abilities:

• Ability to review department performance, inventory, and operational trends
• Ability to train, coach, and support associate development
• Ability to organize and coordinate daily work activities
• Ability to lift up to 55 lbs. and work extended periods in a retail environment
• Travel requirements: None
• Other requirements: Flexible availability including opening, closing, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business ConductWe also provide a variety of benefits including:
• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serveOur Values - below to view video: ACI ValuesA copy of the full job description can be made available to you.