Find & Apply For Customer Service Manager Jobs in East Lansing, Michigan

Description What's your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals! We are " GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real

• world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need
• strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs
• "

YOU'RE THE ONE

" we're looking for!! What you'll be doing as a

Scheduling Coordinator:

Answer and triage calls from caregivers, clients and prospects Manage client and caregiver schedules to ensure every shift is staffed Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions Assist with all aspects of office administration Ability to be on-call for after business hour calls and scheduling modifications Willing to work in field caregiving as needed As a Scheduling Coordinator, here are some things you will tackle: Ensure each patient is getting the unique care that they need, and we know we can deliver Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare . Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.