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Customer Support
Customer Service Manager
Holdrege, NE

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Titan Machinery, Inc.

Assistant Service Manager

Job Description

Assistant Service Manager Titan Machinery, Inc. $21.25 - $33.50/hr life insurance, vision insurance, paid holidays, 401(k) United States, Nebraska, Holdrege 11240 Road 731 (Show on map) Jul 14, 2026 Assistant Service Manager
Posting Location :
Location US-NE-Holdrege
ID 2026-10829
Location :
Name Holdrege, NE Category Dealership-Management Position Type Full-Time Wage Range $21.25 - $33.50/hr Overview Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this role, you'll be pivotal in supporting Service Department objectives, communicating effectively with customers and other departments, and ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.
Responsibilities Customer Interaction and Experience:
Greet customers, provide repair information, resolve complaints, and ensure follow-up to guarantee satisfaction, all while upholding safety and environmental standards
Documentation and Communication:
Maintain comprehensive and accurate service records and documentation, schedule safe equipment delivery and pickup, and manage the upkeep of service department supplies and tools
Safety and Compliance:
Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond. Apply today and take the next step towards a rewarding career with Titan Machinery!
Qualifications Required:
1 + years' related experience and/or related military experience, or related education/training (degree, certificate, etc.) Ability to effectively lead and manage people Ability to work flexible hours as business and/or customer needs require Strong customer service skills Keen attention to detail, high level of initiative, and the ability to work independently Titan Machinery provides a generous total compensation package including the following benefits: Comprehensive Health and Dental Coverage HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours 401(k) with company matching on your
FIRST DAY
of employment 100% Paid Pregnancy-Related Leave and Parental Bonding Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more! Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter Performance-based incentives #TMManagement Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.