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Now viewing: Customer Success Manager
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AppCard
Customer Success Manager
Job Description
Job Description Have you ever wanted to reshape the way merchants do business? Are you passionate about technology? AppCard is looking for a business savvy Success Manager to deliver winning loyalty and marketing strategies to our clients. This role will allow you to position our industry leading products and execute business strategies to deliver client growth and customer adoption. Responsibilities Develop relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization Understand how to build and present AppCard's value story using data and insights Drive growth with existing customers, Identify upgrade opportunities and generate new revenue Understand, adapt to, and help develop AppCard's ongoing product and technology developments Manage multiple cross-product opportunities and projects Qualifications 1-2 years' sales experience - A must Customer oriented and excellent communication skills Excellent presentation skills Tech Savvy Understanding of retail business needs Fast and autonomous learner A people person