Find & Apply For Customer Service Manager Jobs in Port Chester, New York

Private Client Service - Account Manager

Zachys Fine Wine:

Auction, Retail & Storage Hybrid >

Port Chester, NY Apply Job Description:

Private Client Services:

Junior Account Manager Port Chester, NY (Hybrid) Zachys Wine International www.zachys.com The Job Zachys is one of the pre-eminent wine retailers & auction houses in the United States and based in Port Chester, NY. Founded in 1944, Zachys is a business built around acquiring and selling fine, rare wines and spirits, and provides consumers, collectors and consignors with a rewarding, first-class customer experience. If you are looking to further your career in the fine wine and spirits industry, review the below available positions within our organization. The Junior Account Manager for our Private Client Services sales expectations are: 1.5M-2.9M Responsibilities

• Manage relationships and drive outbound sales by working with clients on an individual basis across retail, storage, and auction
• Interact with clients at events, tastings, and auctions. Light travel is required. Weekends and occasional evenings are required. Holidays are required.
• Available for inbound phone calls and emails from customers needing assistance with new and existing orders
• Participate in Web Sales Outreach Program
• Assist with Special Projects and ad hoc requests from Senior Management
• Share passion and knowledge of wine through curated content
• Attend Industry Events and Tastings as Continuing Education
• Support store functions, including sales on the floor Requirements The successful person in this position must be detail-oriented self-starter with the ability to multi-task in a fast-paced environment.

Passion for customer service and providing exceptional buying/selling experience. Strong team player with a dynamic personality and excellent communication skills, both verbal and written, is essential.

• Account Managers should have 1+ years of experience in the Wine Industry
• Certifications from the Wine and Spirits Education Trust, Society of Wine Educators, and/or Court of Master Sommeliers, not required but preferred
• Must be proficient with Microsoft Office, especially Excel & Outlook
• Experience in NetSuite, but not required
• Bachelor's degree preferred