Find & Apply For Customer Service Manager Jobs in Millbury, Ohio

Job description Best-Aire Compressor Service is looking for an Industrial Equipment Parts & Customer Service Manager in our Millbury Ohio location. Best-Aire is a leader in the distribution of industrial and mechanical equipment. From our 6 locations, Best-Aire is the expert in the sales and service of air compressors, air dryers, and blowers and we offer a full-service center to repair all brands of compressed air equipment. There are many opportunities for growth in our team environment. Responsibilities include but not limited to: Processing Warranty Claims Determining issues and services needed by customers by efficiently addressing customer request. Open and close service or parts tickets and update customer information. Obtaining all customer information and keeping maintenance records current. Responsible for ordering parts and supplies as needed by service technicians and customers. Work with Sales Staff to quote work from Service Recommendations. Responsible for coordinating/tracking freight and ups shipments. Responsible for packaging parts/equipment for shipment. Check in stock orders. Inventory management. Answering telephone calls from customers and technicians. Qualifications and Skills Must have computer skills, be motivated with ability to interact and communicate effectively. Highly organized and able to multi-task in a fast-paced environment. Physically able to move and lift 50 pound items. Forklift operator qualified Load and unload trucks. Proficient with excel and word. Knowledge of Quickbooks or similar system. Excellent communication skills are a must.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person