Find & Apply For Customer Service Manager Jobs in Clifton Heights, Pennsylvania

Entry-Level Account Coordinator Location:

Philadelphia, PA Schedule:

Full-time, on-site

Salary:

$50,000-$53,000 per year Start date: Immediate start available Good account management is built on follow-through. A client asks a question, a deadline changes or an internal team needs clarity, and someone has to keep the details accurate and the next step moving. We are hiring an Entry-Level Account Coordinator who wants to learn how client accounts are managed in the real world. You will work directly with experienced managers, contribute to active accounts and receive regular coaching as you build toward an Account Manager position. This is a practical development role. You will not spend months observing from the sidelines. From the beginning, you will attend account meetings, prepare client updates, track deliverables and help coordinate work across the business. What you will be doing Supporting the day-to-day management of assigned client accounts Joining client meetings, recording decisions and following up on agreed actions Maintaining account plans, timelines, records and CRM information Preparing progress reports, presentations and performance summaries Coordinating client requests with internal teams Monitoring deadlines, approvals and outstanding actions Identifying potential issues and raising them before they affect delivery Gradually taking responsibility for smaller client projects and routine account reviews Skills you will develop The coaching is designed around specific, useful account management skills.

You will learn how to:

Communicate professionally with clients by phone, email and in meetings Manage expectations and respond confidently when priorities change Use CRM systems, spreadsheets and account data to track performance Turn meeting discussions into clear actions and deadlines Prepare accurate reports and present information to decision-makers Understand service performance, client retention and commercial priorities Handle problems calmly and know when an issue should be escalated Your path toward Account Manager During your first three months, you will complete structured training, learn our systems and support an experienced Account Manager. As your confidence and accuracy develop, you will begin leading parts of client meetings, coordinating smaller workstreams and managing regular updates. Between months nine and twelve, high-performing coordinators may be considered for progression into an Account Manager role, based on demonstrated capability, results and business openings. Progress will be discussed during regular one-to-one reviews, so you will always understand what you are doing well and what you need to improve. What we are looking for A degree is welcome but not required. We will also consider skills developed through internships, academic projects, campus organizations, part-time work or customer-facing experience. You should bring strong communication, organization and problem-solving skills, along with the confidence to ask questions and act on feedback. We are particularly interested in applicants who are competitive with themselves, reliable with deadlines and serious about building a long-term career. Hours and benefits The standard schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., with a 30-minute unpaid lunch. Optional paid development sessions may be available outside regular hours. Participation is voluntary and arranged in advance. Approved hours above 40 per week are paid at 1.5 times the standard rate.

Benefits include:

Medical, dental and vision insurance 401(k) plan with company contribution Paid vacation, sick leave and public holidays Quarterly performance bonus eligibility Up to $1,000 annually toward approved professional development Philadelphia commuter assistance Company-paid life insurance Ongoing coaching and management mentorship If you are ready to turn your education, experience and ambition into practical account management skills, apply for the Entry-Level Account Coordinator position today.

Pay:

$50,000.00 - $53,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off Professional development assistance Retirement plan

Work Location:

In person