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Customer Service Manager
Erie, PA

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Loesel-Schaaf Insurance Agency, Inc.

Commercial Insurance Account Manager

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Job Description

Commercial Insurance Account Manager

Erie, PA

2 DAYS AGO

22987663

Summary

Erie, PA

Hybrid

$50000.00 - $100000.00 per Year

2 Years Experience

Vocational/Technical Certificate

No Commission

40.00 hours per week / Day Shift / Full-Time

Description Commercial Lines Account Manager Grow Your Career with a Stable, Respected Agency Build your commercial insurance career with a stable, respected independent agency that has served the community for more than 100 years. You'll manage an established book of business, develop long-term client relationships, and work alongside a supportive team known for its experience and longevity. If you're an experienced Account Manager seeking stability, professional growth, and hybrid work schedule eligibility, we'd like to meet you. About the Role As a Commercial Lines Account Manager, you will be the primary point of contact for an established portfolio of commercial clients, providing responsive service and knowledgeable guidance. You will manage policy changes, certificates, billing inquiries, claims reporting, ID cards, endorsements, renewals, and other policy updates. You will also review policies for accuracy, resolve discrepancies, and maintain organized, compliant records. In addition, you will assess client risk exposures, recommend coverage solutions, collaborate with carriers on underwriting decisions, and support new business through submissions, quotes, proposals, and client presentations.

Salary range:

$50,000-$100,000 annually, based on relevant experience, qualifications, and demonstrated insurance expertise. Why You'll Love This Role Hybrid work schedule eligibility

Established book of business—no cold prospecting

Supportive, collaborative team environment

Long-tenured staff (many 15-25+ years)

Growth and professional development opportunities

What You'll Bring:
Required:

Active Property & Casualty Insurance License

Required:

At least two years of commercial or personal lines insurance experience

Strong customer service, written and verbal communication, organization, and attention to detail

Ability to manage multiple priorities in a fast-paced environment while working independently and collaboratively

Working knowledge of insurance products, carrier markets, underwriting, and coverage analysis

Comfort using agency management systems, carrier portals, rating platforms, Microsoft Outlook and Excel, and PDF tools

Preferred:

Commercial lines experience and a CISR designation or progress toward one

Benefits & Perks:

Medical, Dental, Vision, Life, and Disability Insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Voluntary benefits

Fully funded retirement program

Hybrid work schedule eligibility

About Us:

Loesel-Schaaf Insurance Agency, Inc. has served individuals and businesses for more than a century through knowledgeable advice, personalized service, and lasting client relationships. Our collaborative culture, low employee turnover, and commitment to professional development provide an environment where insurance professionals can build long-term careers. Apply Today Bring your commercial insurance experience to an agency where your knowledge will be valued, your professional development will be supported, and you can build lasting relationships with clients and colleagues. Apply today to be considered for the Commercial Lines Account Manager position.

OTHER RELEVANT REMARKS

This job posting describes the general nature and level of work expected in this position and is not intended to be a complete list of all duties, responsibilities, or qualifications. Nothing in this posting creates a contract of employment between the Agency and any employee. The Agency may revise the responsibilities and requirements of the position at its discretion. Additional Details How To Identify Potential Job Scams

Benefits

  • Professional Development
  • Other Retirement and Savings
  • Health and Wellness Programs
  • Health Insurance